Jessica Helsham
Summary
Goal driven and well versed banking individual with 8+ years of experience looking to obtain a rewarding position in a challenging team environment that will allow me to contribute to the organization as a whole and utilize my skills to enable the opportunity for independent growth and further advancement. A Reliable, contributor to branch and operational excellence through relationship building, coaching, and team comradery.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Central Pacific Bank
06.2024 - Current
- Managed scheduling and team efforts to optimize branch performance and productivity. Developed training programs for new staff, enhancing team morale and service delivery.
- Achieved Annual Kulia Award for Year 2024
- Recruited and brought on board to utilize branch expertise for the ARGO Sales & Service project full time until project has been completed.
- Dedication to Business Customers and recognized for a 3rd consecutive year as Honorable mention SBA Lending Officer of the Year.
- Oversaw daily operations to ensure compliance with banking regulations and internal policies.
Universal Banker I/II
Central Pacific Bank
03.2021 - 06.2024
- Educated customers, empowering them to make financial decisions aligned with their personal goals.
- Follow security procedures and reported potential fraud or safety violations for immediate recourse.
Teller I/II
Central Pacific Bank
08.2017 - 03.2021
- Process standard teller transactions for customers including servicing client accounts, accepting loan payments, managing SDB payments, negotiating checks, balancing cash drawers, handling night deposits, correcting discrepancies.
- Assisted supervisor with audits and daily balancing of vault which exceeded $50,000.
Education
High School Diploma -
Governor Wallace Farrington High School
05.2008
Skills
- Team Leadership
- Time Management
- Proven Track Record in Customer Relationship Management
- Adaptable & Flexible in Sales Environment
- Branch operations & Daily Transaction Activity
- Maintain & Create customer relationships through day-to-day transactions, calls, and outreaches not limited to HVC Portfolio
- Problem-solving
Timeline
Assistant Manager
Central Pacific Bank
06.2024 - Current
Universal Banker I/II
Central Pacific Bank
03.2021 - 06.2024
Teller I/II
Central Pacific Bank
08.2017 - 03.2021
High School Diploma -
Governor Wallace Farrington High School
References
Florelei Lopez, (808) 953-9460, florelei.baris@cpb.bank
Sandy Toloumu-Siaton, (760) 224-4326, sandysiaton@yahoo.com
Michele Arakaki (808) 371-5449, marakaki6@hawaiiantel.net