Carolyn Cabeza

Played an instrumental role in enhancing sortation accuracy and efficiency.

- Collaborated effectively with team members to meet and exceed daily targets in different aspects of Amazon business.

- problem solve

- lanes/scanning

- non con

- water spider/staging

- inbound

- jam breaker

- mainline/splitter

- Handled and sorted packages efficiently to meet delivery deadlines.

- Operated packaging machinery and maintained order accuracy.

- Collaborated with team members to ensure smooth workflow and meet performance targets.

- Stacking/loading trucks

- breaking jams and fixing sensors for machinery

- unloading delivery vans for pre sort

- sorting packages in smalls to deliver to correct building some

• Improved package handling efficiency by implementing proper sorting and organizing techniques
• Reduced damage rates for packages through careful handling and adherence to safety protocols
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

• Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
• Maintained detailed records of customer interactions, ensuring accurate documentation for future reference.
• Implemented feedback-driven improvements to streamline the customer experience across different touch points

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Collaborated with team members to complete orders. Cleaned and maintained all areas of restaurant to promote clean image.