James M. Papp
Torrington,CT
Summary
A dedicated human services professional with broad experience in a variety of fields, including private organizations, non-profits and educational institutions. Specializes in working with people with special needs and at-risk populations. Excels in case management for youths and adults, including education and job training. Experience with employment counseling, intakes, eligibility paperwork, and career navigation. Treats all clients with dignity, pride, and professionalism. Possesses excellent communication, analytical, research, interviewing and organizational skills.
Overview
18
18
years of professional experience
Work History
Career Navigator
Career Resources Inc
Waterbury, CT
07.2017 - 08.2019
- Performed intake and determined eligibility for applicants seeking funding for training through the federal Workforce Innovation and Opportunity Act (WIOA).
- Developed career and education plans based on individual needs.
- Assisted clients in building successful job search strategies.
- Maintained case files and documented actions.
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
Construction Career Specialist
New Opportunities Inc
Waterbury, CT
04.2008 - 06.2017
- Worked under the umbrella of the Northwest Regional Workforce Investment Board.
- Responsible for recruiting and registration for the Waterbury Construction Jobs Funnel.
- Continued maintenance and creation of new contacts with area employers for client referral for potential job openings.
- Tracked the progression of participants by completing follow up interviews and continuously updating program database.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Enhanced community outreach to bring in new candidates, highlight programs and meet targets.
- Assisted clients in building successful job search strategies.
Employment /Intervention Specialist
Community Solutions, Inc
Torrington, CT
04.2007 - 04.2008
- Assisted clients in their job search through employment skills group, resume writing and job development
- Facilitated Substance Abuse and Cognitive Skills groups
- Maintained caseload of over 50 clients assigned by courts or probation officers for groups and/or drug testing and reported results back to referral source.
Commercial Claims Examiner
Safeco Insurance
New Britain, CT
11.2004 - 02.2006
- Investigated and settled commercial general liability and automobile claims
- Managed litigation files in answer to suits filed against policy holders.
- Used critical thinking to break down problems, evaluate solutions and make decisions
Job Coach
Shared Services
Winsted, CT
08.2002 - 11.2004
- Assigned primarily to work with autistic student in improving basic educational and living skills adhering to an Individual Education Plan (IEP) for 2002-2003 school year
- Integrated the student into the community through daily outings as required by the IEP
- Performed duties as job coach for several students at various work sites.
Claims Adjuster
The Hartford Insurance Group
Farmington, CT
08.2000 - 07.2002
- Provided customer service for policy holders who experienced automobile physical damage losses
- Determined liability in comparative negligence claims for both first and third party claimants.
Education
M.S - Social Sciences in Education
Central Connecticut State University
New Britain, CTB.S. - Secondary Education, Social Sciences
Central Connecticut State University
New Britain, CTSkills
- Resource Prioritization
- Interview Skills Instruction
- Job Placement Referrals
- Employment Barrier Identification
- Recruitment Participation
- Administration Required Reporting
- Career Development Techniques Instruction
- Vocational Training
- Job Search Instruction
- Student Records Maintenance
Timeline
Career Navigator
Career Resources Inc
07.2017 - 08.2019
Construction Career Specialist
New Opportunities Inc
04.2008 - 06.2017
Employment /Intervention Specialist
Community Solutions, Inc
04.2007 - 04.2008
Commercial Claims Examiner
Safeco Insurance
11.2004 - 02.2006
Job Coach
Shared Services
08.2002 - 11.2004
Claims Adjuster
The Hartford Insurance Group
08.2000 - 07.2002
M.S - Social Sciences in Education
Central Connecticut State University
B.S. - Secondary Education, Social Sciences
Central Connecticut State University