Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Graff

Hailey,ID

Summary

I oversaw the most profitable years at Soundwave since its opening in 1996. I worked my way up from the bottom to the role of President in 6 years. I am skilled at finding and keeping the right talent. A great team member is someone who shows up on time and works well with others. It sounds simple, but it is hard to find. I am skilled in this area. I have been able to maximize profits while at the same time scaling back our need for redundancies.

Overview

17
17
years of professional experience

Work History

President

Soundwave, Inc.
Ketchum, ID
06.2010 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Supported and supervised team of 15 A/V Custom Install professionals.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Led operational team in creation, roll out and management of new product lines.
  • Achieved under-budget and on-time project management to adhere to project goals.
  • Conducted research on emerging trends within industry and capitalized on finds to develop new products, services and strategies.
  • Resolved issues and recommended actions based on production and compliance reports.
  • Increased company growth through collaboration with sales and marketing departments.
  • Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
  • Initiated on-time, under-budget project management to optimize performance.
  • Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
  • Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
  • Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
  • Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .

Assistant Manager

Enterprise Rent-A-Car
San Diego, CA
05.2006 - 10.2008

Motocross Team Manager

Scott USA
Ketchum, ID
04.2003 - 04.2006
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Served customers and followed outlined steps of service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Resolved problems, improved operations and provided exceptional service.
  • Improved operations through consistent hard work and dedication.
  • Participated in team-building activities to enhance working relationships.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Bachelor of Arts - Political Science & Psychology

University of Colorado At Boulder
Boulder, CO
06.2001

No Degree - FLight

Westwind School of Aeronautics
Glendale, AZ

Skills

  • Financial Statement Review
  • Business Development
  • Product Development & Selection
  • New Hires
  • Employee Development and reviews
  • Team Development
  • Real Estate & lease dealings
  • Human Resources
  • Payroll
  • Invoicing creation and overview
  • Microsoft Suite
  • SAP
  • QuickBooks

Timeline

President

Soundwave, Inc.
06.2010 - Current

Assistant Manager

Enterprise Rent-A-Car
05.2006 - 10.2008

Motocross Team Manager

Scott USA
04.2003 - 04.2006

Bachelor of Arts - Political Science & Psychology

University of Colorado At Boulder

No Degree - FLight

Westwind School of Aeronautics

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Matthew Graff