Researched and evaluated potential new markets and products.
Assembled reports and presentations to share insights and recommendations with owners.
Used various market research tools and techniques to gather, analyze and interpret data.
Managed email campaigns for company that increased sales by 6%.
Created customized marketing materials to increase product awareness.
Associate Claims Examiner
Reinsurance Group Of America, RGA
07.2021 - 04.2023
Verified insurance claims and determined correct amount for payout.
Evaluated insurance claims and resolved complications with varying levels of difficulty.
Communicated with clients to resolve possible discrepancies or any issues that could not be solved internally.
Validated and paid out over 200 claims weekly.
Maintained suspicious claims database and prepared reports for supervisors.
Researched and analyzed policy contracts to verify proper payment of claims.
Documented all investigation activity and presented reports to management.
Customer Service Associate
Shakespeare's Pizza
10.2019 - 05.2020
Trained new employees on how to effectively complete their task, and made sure it was a smooth transition for them
Verified adequate levels of supplies such as linens and trays and restocked low items
Consistently went above and beyond expectations by helping support teammates and provide customer service.
Managed time efficiently in order to complete all tasks within shift
Member Of Executive Board
Mizzou Marketing Forum
01.2018 - 05.2020
Project lead on creating marketing plan for a small business called Diane's Happy Tails pet care
Developed and implemented digital marketing plans incorporating SEO, social media platforms and new website for Diane's happy tails
Increased customers for Diane's happy tails by 15%
Communicated with local business leaders to create events where they would come speak to the club.
Collegiate DECA
University Of Missouri
01.2017 - 05.2020
Finished third in state competition for Marketing Management category, and competed in national DECA conference in New York
Challenged students from across the state and country in a competitive event, where my marketing and presentation skills were judged by industry professionals.
Assistant To Director Of Special Events
Columbia Parks And Recreation
08.2017 - 11.2017
Assisted Director of Special Events with organization and planning of annual half marathon
Helped implement marketing plan to help create awareness of event, including creating flyers as well as updating social media
Contacted vendors, and arranged for them to bring supplies to event
Developed unique, interesting and engaging content for range of social media platforms, including Pinterest, Facebook and Instagram
Coordinated meeting logistics, organized materials and took detailed notes to track discussions and new implementation plans.
Assisted with various tasks on race day for over 200 participants
Education
Bachelor of Science - Business Administration, Marketing
University of Missouri
Columbia, MO
08.2016 - 08.2020
Skills
Google Analytics Certified
Event Coordination
Guest Service
Competitive Market Analysis
undefined
Timeline
Email Marketer
M & R Cleaning
05.2023 - 06.2025
Associate Claims Examiner
Reinsurance Group Of America, RGA
07.2021 - 04.2023
Customer Service Associate
Shakespeare's Pizza
10.2019 - 05.2020
Member Of Executive Board
Mizzou Marketing Forum
01.2018 - 05.2020
Assistant To Director Of Special Events
Columbia Parks And Recreation
08.2017 - 11.2017
Collegiate DECA
University Of Missouri
01.2017 - 05.2020
Bachelor of Science - Business Administration, Marketing