Munqabat Rida
Plano,TX
Summary
[Cyber Security Specialist Digital Defense Expert] | [DFE CSS]
Information Security Specialist with a passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.
Acquired skill and practical knowledge to protect organizational information technology infrastructure and information assets from Unauthorized access, disclosure, and destruction Studied core subjects, including cyber security and digital forensics, computer forensics, and counterterrorism.
Trained in conducting forensic analysis of computing device and system
Learned complete methodology for processing digital forensics cases from start to finish. Conduct independent tests of controls and report results.
Overview
6
6
years of professional experience
5
5
Certification
1
1
year of post-secondary education
Work History
CUSTOMER SERVICE REP
HCA Medical City Dallas
06.2023 - Current
- Respond to customer inquiries and maintain customer accounts in accordance with specified guidelines and procedures
- Communicate with the public in person, by telephone, email, or regular correspondence, and utilize faxes or internet communication channels
- Input information into database, handle customer correspondence, and carry out additional intelligence services
- Generate and maintain activity logs, files, and reports on services.
Risk Management Help Desk Intern
Navi's Company
01.2020 - 12.2022
- Identify trends and opportunities for improvement by recognizing key risk drivers, analyzing control scripts, and assessing system functionality
- Monitor and guarantee the remediation of identified improvement opportunities
- Manage multiple tasks independently to meet deadlines
- Applying knowledge gained in cyber defense to real-world challenges
- Test control and track issues
- Develop ad hoc analysis, dive studies and implement specific risk initiatives as needed
- Lead risk data analysis to gain insight into risks.
Preschool Teacher
Little Sprouts Childcare, Preschool
01.2018 - 01.2020
- Lead classroom activities and integrate effective classroom management practices, adhering to educational guidelines and school policies
- Foster inclusive learning environment that encourages personal growth]
- Improved student's educational progress through interactive learning
- Provided individualized attention and support to students, reinforcing lessons and concepts
- Handle multiple tasks independently to meet deadlines
Education
Associate of Applied Science - Cyber Defense And Digital Forensic
Edmonds College
Edmonds, WA03.2024
Certificate - Cyber Defense Fundamental
Edmonds Community College
Edmonds, WA05.2022
Certificate - Microsoft Security Fundamentals
Edmonds Community College
Edmonds, WA04.2022
Certificate - Computer Forensics
Edmonds Community College
Edmonds, WA05.2021
Certificate - Desktop Support
Edmonds Community College
Edmonds06.2020
Certificate - CompTIA A+
LinkedIn
Plano, TX11.2023
Certificate - Cyber Security Specialist
Edmonds Community College
Edmonds, WA 04.2022 - 03.2023
Skills
- Data Entry
- SIEM management
- Incident Response Management
- Penetration Testing
- System Hardening
- Software Deployment
- Database Security
- Virtualization Security
- Wireshark software
- Risk Mitigation
- Microsoft Hyper-V Server
- Security Needs Assessment
- Security Auditing
- Threat Intelligence
Additional Information
- Experience in Microsoft Office, Excel, PowerPoint, Word. Expertise in social media, including commonly used platforms.
- CISCO jabber
- CISCO Finesse
- WebEx
- Win hex
- Wireshark
- N -Map
- FTK Imager
- Windows Registry
- Relativity
Certification
- CompTIA A+ -[2023]
linked in - 4092c6d0fd9aec1ddbc086346f17138c18340520b5139c9ff6120dc4ed952a17
- Security Fundamentals Training - [2002]
Microsoft - b409d350-f4ef-4c02-89c3-c34bd25b392d
Languages
Hindi
Full Professional
Arabic
Professional Working
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CUSTOMER SERVICE REP
HCA Medical City Dallas
06.2023 - Current
Certificate - Cyber Security Specialist
Edmonds Community College
04.2022 - 03.2023
Risk Management Help Desk Intern
Navi's Company
01.2020 - 12.2022
Preschool Teacher
Little Sprouts Childcare, Preschool
01.2018 - 01.2020
- CompTIA A+ -[2023]
linked in - 4092c6d0fd9aec1ddbc086346f17138c18340520b5139c9ff6120dc4ed952a17
- Security Fundamentals Training - [2002]
Microsoft - b409d350-f4ef-4c02-89c3-c34bd25b392d
Associate of Applied Science - Cyber Defense And Digital Forensic
Edmonds College
Certificate - Cyber Defense Fundamental
Edmonds Community College
Certificate - Microsoft Security Fundamentals
Edmonds Community College
Certificate - Computer Forensics
Edmonds Community College
Certificate - Desktop Support
Edmonds Community College
Certificate - CompTIA A+
LinkedIn
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