Bonnie Black
Office Specialist
River Heights,UT
Summary
Hard working and reliable Office Specialist, with nearly eight years of office/administrative experience and a wealth of knowledge and understanding of general to in depth office practices. Major qualifications include exemplary written and verbal communications skills, experience in accounts receivable and a high standard for organization and accuracy.
Overview
10
10
years of professional experience
Work History
Receptionist
City Of Logan
Logan, UT
11.2021 - Current
- Receiving payments and maintaining records and deposit slips for accounting.
- Collecting, sorting and distributing mail to City departments.
- Assisting the public with various requests including complaint forms, licensing, permits and GRAMA requests.
- Answering telephones and directing to appropriate parties, or relaying messages.
- Scheduling Building and Safety inspections, and coordinating calendars with department staff.
- Preparing correspondence for license renewals, and issuing new licenses upon receipt of payment.
- Organizing and filing historical permit documents electronically.
Office Manager
Reside Rentals
Logan, UT
08.2021 - 10.2021
- Tracked inventory and ordered supplies where needed.
- Prepared weekly reports and meeting packets.
- Prepared and logged legal notices.
- Received and processed rental and deposit payments.
- Collected, sorted and distributed mail throughout the office.
- Screened applicants by running background checks and employment verification.
Processor
Conservice
Logan, UT
05.2016 - 08.2021
- Accounts Payable data entry.
- Utilized standard office equipment, such as a copier/printer, to prepare billing related documents.
- Ensured all billing related documents were marked correctly in the system, and any physical copies were locked away or shredded.
- Maintained up to date contact information for clients, vendors and utility providers.
Back Office Specialist
Convergys
Logan, UT
08.2014 - 05.2016
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Interacted with customers by phone and email to provide information.
- Converted billing accounts to a new system.
- Received payments over the phone and issued electronic receipts.
- Tech support.
Aide
Logan City School District
Logan, UT
08.2012 - 05.2014
- Cared for infant and toddler aged children, ensuring a safe and healthy environment.
- Custodial and library duties.
Cashier
Walmart
Logan, Utah
07.2011 - 04.2012
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
High School Diploma -
Logan High School
Logan, UTSkills
Verbal and written communication
Timeline
Receptionist
City Of Logan
11.2021 - Current
Office Manager
Reside Rentals
08.2021 - 10.2021
Processor
Conservice
05.2016 - 08.2021
Back Office Specialist
Convergys
08.2014 - 05.2016
Aide
Logan City School District
08.2012 - 05.2014
Cashier
Walmart
07.2011 - 04.2012
High School Diploma -
Logan High School
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