Bonnie Black
Office Specialist
River Heights,UT
Summary
Hard working and reliable Office Specialist, with nearly eight years of office/administrative experience and a wealth of knowledge and understanding of general to in depth office practices. Major qualifications include exemplary written and verbal communications skills, experience in accounts receivable and a high standard for organization and accuracy.
Overview
10
10
years of professional experience
Work History
Receptionist
City Of Logan
Logan, UT
11.2021 - Current
- Receiving payments and maintaining records and deposit slips for accounting.
- Collecting, sorting and distributing mail to City departments.
- Assisting the public with various requests including complaint forms, licensing, permits and GRAMA requests.
- Answering telephones and directing to appropriate parties, or relaying messages.
- Scheduling Building and Safety inspections, and coordinating calendars with department staff.
- Preparing correspondence for license renewals, and issuing new licenses upon receipt of payment.
- Organizing and filing historical permit documents electronically.
Office Manager
Reside Rentals
Logan, UT
08.2021 - 10.2021
- Tracked inventory and ordered supplies where needed.
- Prepared weekly reports and meeting packets.
- Prepared and logged legal notices.
- Received and processed rental and deposit payments.
- Collected, sorted and distributed mail throughout the office.
- Screened applicants by running background checks and employment verification.
Processor
Conservice
Logan, UT
05.2016 - 08.2021
- Accounts Payable data entry.
- Utilized standard office equipment, such as a copier/printer, to prepare billing related documents.
- Ensured all billing related documents were marked correctly in the system, and any physical copies were locked away or shredded.
- Maintained up to date contact information for clients, vendors and utility providers.
Back Office Specialist
Convergys
Logan, UT
08.2014 - 05.2016
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Interacted with customers by phone and email to provide information.
- Converted billing accounts to a new system.
- Received payments over the phone and issued electronic receipts.
- Tech support.
Aide
Logan City School District
Logan, UT
08.2012 - 05.2014
- Cared for infant and toddler aged children, ensuring a safe and healthy environment.
- Custodial and library duties.
Cashier
Walmart
Logan, Utah
07.2011 - 04.2012
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
High School Diploma -
Logan High School
Logan, UTSkills
Verbal and written communication
Mail handling
Security awareness
Correspondence distribution
Office management
Organization skills
Time management
Policy and procedure modification
Clerical support
Professional demeanor
Telephone skills
Timeline
Receptionist
City Of Logan
11.2021 - Current
Office Manager
Reside Rentals
08.2021 - 10.2021
Processor
Conservice
05.2016 - 08.2021
Back Office Specialist
Convergys
08.2014 - 05.2016
Aide
Logan City School District
08.2012 - 05.2014
Cashier
Walmart
07.2011 - 04.2012
High School Diploma -
Logan High School