Greg Monson
Fort Worth,TX
Summary
Dynamic and results driven Sales Manager with over 10 years of experience in the automotive industry. Proven track record of driving sales growth, hitting targets, and leading sales teams. Through out the years developing and implementing effective sales strategies, cultivating strong client relationships, and delivering exceptional customer service. Skilled in market analysis, inventory management, and staff training. Strong leadership abilities combined with excellent communication and negotiation skills. Passionate about fostering a positive team environment and dedicated to achieving both individual and collective goals.
Overview
12
12
years of professional experience
Work History
Sales Professional
Classic Chevrolet Grapevine
02.2024 - Current
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Completed sales management tasks on-time and under-budget while relaying complex issues with senior leadership.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
Customer Success Manager
Solera
06.2022 - 01.2024
- Managed Dealer Accounts and CRM activity.
- Help Dealers troubleshoot any CRm issues they may be having.
- Trained Dealers staff to become better CRM users.
- Played instrumental role in client satisfaction by working with operational teams for proper resolution of service issues.
- Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
Sales Manager
Chico Volkswagen Mazda
01.2021 - 06.2022
- Determined pricing, marketing and applied manufacture incentives.
- Experienced in developing and managing a sales force and leading teams.
- Conduct regular sales training sessions to enhance the skills and product knowledge of the sales team, resulting in improved sales performance.
- Manage customer inquiries and complaints promptly and professionally, ensuring high levels of customer satisfaction and retention.
- Oversee the negotiation and closing of deals, ensuring profitability while meeting customer needs and expectations.
- Analyze market trends and customer preferences to optimize inventory selection and pricing strategies, resulting in higher sales and customer satisfaction.
Sales Manager
West Mitsubishi
01.2020 - 01.2021
- Lead and motivate a team of sales professionals, setting clear sales goals and objectives to achieve monthly and annual targets.
- Monitor and analyze sales data, identifying trends and opportunities for improvement, and provide recommendations to senior management.
Sales and Finance Manger
Courtesy Chevrolet and Cadillac
10.2017 - 12.2019
- Manage all aspects of the finance and insurance department, including securing financing, insurance products, and extended warranties for customers.
- Guide customers through the financing process, explaining terms and conditions clearly, and ensuring compliance with legal and financial regulations.
- Maximize dealership profitability by promoting additional finance and insurance products, such as extended warranties, protection packages, and gap insurance.
Sales Consultant
Service Chevrolet and Cadillac
03.2013 - 09.2017
- Achieved consistently high sales performance, exceeding monthly and annual sales targets.
- Built and maintained strong relationships with customers, providing exceptional service and personalized vehicle recommendations based on their needs and preferences.
- Assisted customers with financing options, explaining terms and conditions clearly and ensuring a seamless purchase process.
Education
AS Social and Behavioral Studies -
Butte College
Oroville, California 03-2012
Skills
- Market Analysis and Inventory Management
- Sales Training and Development
- Negotiation and Closing Skills
- Customer Relationship Management System Knowledge
- Desking Experience
- Customer Relationship Building
- Objection handling
- Upselling and Cross Selling
- Customer Needs Assessment
- Price quote preparation
- Contract Negotiations
Timeline
Sales Professional
Classic Chevrolet Grapevine
02.2024 - Current
Customer Success Manager
Solera
06.2022 - 01.2024
Sales Manager
Chico Volkswagen Mazda
01.2021 - 06.2022
Sales Manager
West Mitsubishi
01.2020 - 01.2021
Sales and Finance Manger
Courtesy Chevrolet and Cadillac
10.2017 - 12.2019
Sales Consultant
Service Chevrolet and Cadillac
03.2013 - 09.2017
AS Social and Behavioral Studies -
Butte College
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