ASHLEY Mohr
Gresham,OR
Summary
Detail-oriented professional with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Quick learner and successful in building relationships with coworkers and patients.
Overview
15
15
years of professional experience
Work History
Medication Technician and Caregiver
D.H.S Aging and Disabilities
2015.09 - Current
- Interacted with patients and monitored vital signs during time of admission and reported to registered nurse
- Reviewed patient progress to document effects of any prescribed medication
- Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Dental Assistant/Receptionist
Emergency Tooth Doctor
2022.02 - 2022.12
- Responsible for timely and accurate patient registration
- Verified insurance and calculated and collected patient liability amounts
- Chose accurate health plan and conducted research to ensure accuracy when verifying insurance
- Interviews patients for all pertinent account information.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sterilized rooms and prepped equipment and instruments for Numerous procedures daily.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
Client Relationship Consultant
U.S Bank
2019.04 - 2022.01
- Establishing positive client relationships
- Educating customers on loan products and services
- Maintaining cash drawer and balances within bank guidelines, and handling cash
- Identifying and meeting customers needs and handling opening and closing accounts.
Front Desk Receptionist
Stephen D Reynolds Law
2014.10 - 2020.03
- Collected, sorted, distributed, and sent mail and packages
- Corresponded with clients through email, telephone or postal mail
- Assisted in administrative duties for office team, including making phone calls, copies, and schedules.
Sales Associate
Dillards
2009.12 - 2013.08
- Implemented upselling strategies such as recommending accessories and complementary purchases to boost revenue
- Analyzed and processed product returns, assisting customers with finding alternative merchandise to meet needs
- Engaged with customers to effectively build rapport and lasting relationships
- Educated customers on promotions to enhance sales.
Education
Nationwide Mortgage Licensing System -
U.S Bank
High School Diploma -
Northwest High School
Wichita, KSBLS Certification -
American Health Care Academy
11.2025
Skills
- Multi-line phone systems
- Customer service
- Communication
- Problem solving
- Collaboration
- Time management
- Cash teller
Personal Information
Title: Medication Technician ∼ Caregiver
Timeline
Dental Assistant/Receptionist
Emergency Tooth Doctor
2022.02 - 2022.12
Client Relationship Consultant
U.S Bank
2019.04 - 2022.01
Medication Technician and Caregiver
D.H.S Aging and Disabilities
2015.09 - Current
Front Desk Receptionist
Stephen D Reynolds Law
2014.10 - 2020.03
Sales Associate
Dillards
2009.12 - 2013.08
Nationwide Mortgage Licensing System -
U.S Bank
High School Diploma -
Northwest High School
BLS Certification -
American Health Care Academy
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