MCKENNA HARRINGTON
Greensburg,PA
Summary
Dynamic professional with over 7 years of experience in business development, customer service, real estate sales, and property management. Demonstrates a proven track record of enhancing tenant satisfaction and retention through streamlined processes, alongside a strong aptitude in sales and marketing strategy planning. With a visionary approach, actively seeks innovative solutions to drive growth and achieve organizational goals, embodying a commitment to continuous learning and excellence.
Overview
7
7
years of professional experience
Work History
LEASING MANAGER
Baker & Nulf Management
05.2024 - Current
- Built strong relationships with clients through exceptional customer service, resulting in the google business page to skyrocket in reviews within 3 months of employment.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Trained showing assistants on regulatory requirements, company policies, and showing procedures.
- Streamlined the leasing process for efficiency by implementing multiple systems where needed.
LEASING AGENT/PROPERTY MANAGEMENT
Arbors Management
04.2022 - 03.2024
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
- Scheduled various contractors to complete needed work on vacant and occupied units.
REAL ESTATE AGENT
Re/Max Leading Edge - Berkshire Hathaway
09.2019 - 04.2022
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Contributed to team sales goals by persistently reaching out to potential clients and setting appointments with qualified leads.
SERVER/BARTENDER
Ianni's Pizza
06.2019 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
CASHIER, STOCKER, ANIMAL CARE TAKER
Pet Supplies Plus
08.2017 - 04.2018
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
REAL ESTATE SALESPERSON LICENSE -
Real Estate Educators
Monroeville, PA09.2019
Skills
- Originality and innovation
- Problem-Solving
- Critical Thinking
- Problem Resolution
- Negotiation
- Property Management
- Market Research
- Marketing Strategies
- Lead Generation
- Communication Skills
- Multitasking
- Customer Service
- Training
- Sales
- CRM Software
- Time Management
- Microsoft Excel
- Google Drive
- Appfolio
Accomplishments
Awarded for bringing on the most new managements in 2023
References
- Kathie Wiskeman, Arbors Management, 724-882-8123
- Kristi Atherholt, Arbors Management, 425-903-0515
- Vance Booher, Re/Max Leading Edge, 724-875-7535
Timeline
LEASING MANAGER
Baker & Nulf Management
05.2024 - Current
LEASING AGENT/PROPERTY MANAGEMENT
Arbors Management
04.2022 - 03.2024
REAL ESTATE AGENT
Re/Max Leading Edge - Berkshire Hathaway
09.2019 - 04.2022
SERVER/BARTENDER
Ianni's Pizza
06.2019 - 01.2021
CASHIER, STOCKER, ANIMAL CARE TAKER
Pet Supplies Plus
08.2017 - 04.2018
REAL ESTATE SALESPERSON LICENSE -
Real Estate Educators
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