Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Shannel Campbell

Apex,NC

Summary

Energetic Recess Aide with a proven track record of high productivity and efficient task completion. Skilled in children's safety, conflict resolution, and activity planning. Strong communication, empathy, and leadership abilities to create safe and engaging play environments for students. Committed to enhancing student recess experience through attentive supervision and creative problem-solving.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Hairstylist

Myself
Cary, NC
01.2006 - Current
  • Greeted clients and provided them with a welcoming environment.
  • Maintained accurate records of services performed, products used, and payments received.
  • Provided clients with advice on styling options and hair care products.
  • Performed a variety of hair treatments such as coloring, highlighting, cutting, blow-drying, and styling.
  • Trimmed split ends and removed unwanted bulk from hair using scissors or razor.
  • Kept work area clean and organized at all times.
  • Listened to client requests and followed instructions accurately to create desired looks.
  • Suggested new styles for clients based on their facial features and lifestyle preferences.
  • Maintained up-to-date knowledge of new trends in hairstyling techniques.
  • Ensured that all equipment was properly sanitized before use.
  • Communicated effectively with customers to ensure satisfaction with services rendered.
  • Adhered to safety protocols while performing hairstyling services.
  • Promoted additional services offered by the salon such as waxing or facials.
  • Upsold retail items such as shampoos, conditioners, gels, sprays.
  • Confirmed appointments prior to scheduled time frames via phone calls or emails.
  • Educated clients on proper aftercare for their newly styled hair.
  • Consulted with clients about their individual needs concerning style maintenance between visits.
  • Provided exceptional customer service throughout the duration of each appointment.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Pursued continuing education and training to stay up to date with new trends and techniques.

Receptionist

Calvary Chapel Apex
Apex, NC
03.2008 - 04.2014
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Updated daily log book with information about visitors entering the premises.
  • Assisted with special projects assigned by management when required.
  • Organized conference room reservations for meetings or events.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Cook Shift Leader

Manhattan Bagel
Cary, NC
01.2004 - 01.2006
  • Ensured kitchen staff followed health and safety regulations.
  • Monitored food preparation to ensure quality standards were met.
  • Trained new cooks on proper food handling techniques.
  • Maintained up-to-date knowledge of menu items, ingredients, and recipes.
  • Organized the work area for efficient functioning during shifts.
  • Resolved customer complaints in a timely manner.
  • Reviewed food orders to verify accuracy before they were sent out.
  • Performed regular inventory checks to ensure adequate stock levels were maintained.
  • Enforced sanitation policies and procedures throughout the kitchen area.
  • Managed cashiering duties such as counting money at the end of shift.
  • Served as lead cook, guiding and assisting training of less experienced cooks.

Swim Instructor

YMCA Fun
Cary, NC
01.2002 - 01.2004
  • Instructed swimmers of all ages on proper technique, stroke development and water safety.
  • I my specialty was children ages 3-10
  • Provided one-on-one coaching sessions for advanced swimmers.
  • Communicated effectively with parents about their child's progress in the program.
  • Fostered positive attitudes towards physical activity and healthy lifestyle habits.
  • Maintained accurate records related to attendance, performance evaluations and other relevant information.
  • Set up equipment before classes began and put it away afterwards.
  • Assisted in training new instructors on teaching methods, safety procedures and policies.
  • Participated in continuing education courses related to aquatics instruction.
  • Encouraged students to build confidence in and out of water by making swimming fun.
  • Instructed participants in proper stroke techniques to encourage self-reliant swimming.

Education

High School Diploma -

Homeschool
Apex, NC
06.2004

Skills

  • Behavior Modeling
  • Special needs familiarity
  • Social skill development
  • Crisis Response
  • Mentoring abilities
  • Youth development
  • Youth supervision
  • Program Planning
  • Safety Monitoring
  • Conflict de-escalation
  • Positive Reinforcement
  • Behavioral Interventions
  • Conflict Mediation
  • Emotional support abilities
  • Personal hygiene support
  • Personal belongings inspection
  • Program Support
  • Emotional Support
  • Employment assistance
  • Community Advocacy

Affiliations

  • Volunteer with the Church Youth Group
  • Mother of two
  • Music group leader

Certification

  • Cosmetology license

Timeline

Receptionist

Calvary Chapel Apex
03.2008 - 04.2014

Hairstylist

Myself
01.2006 - Current

Cook Shift Leader

Manhattan Bagel
01.2004 - 01.2006

Swim Instructor

YMCA Fun
01.2002 - 01.2004

High School Diploma -

Homeschool
Shannel Campbell