Molly Cowherd
Lexington,KY
Summary
Disciplined student interested in attending law school and looking for related experience. Willing to listen and learn and excited to contribute in real-world environment to help find practical solutions for current needs.
Overview
5
5
years of professional experience
Work History
Volunteer
American Red Cross
03.2024 - Current
- Contacted clients facing hardships to help with their recovery planning via phone, text, and email.
- Researched programs and resources that met clients' needs.
- Communicated their needs to the proper agencies within the American Red Cross.
- Communicated with clients frequently to ensure that their recovery planning needs were met.
- Attended monthly meetings to discuss progress and future initiatives.
Barista
Starbucks
Louisville, KY
09.2019 - 08.2024
- Regularly cleaned and maintained guest areas, and worker areas.
- Worked in a fast-paced working environment, with the ability to work with co-workers or independently, as needed.
- Maintained updated knowledge of the menu and updated company standards to better provide customer service.
- Operated cash registers to process customer payments.
Barista Trainer
Starbucks
Louisville, KY
01.2021 - 01.2023
- Studied the Starbucks Barista Training Manual to ensure proper information and training techniques are being instructed to trainees.
- Guided trainees through computer training simulations.
- Conducted on-site trainings for baristas in proper brewing techniques and customer service etiquette.
Education
Bachelor of Arts - English
University of Kentucky
Lexington, KY05.2025
Bachelor of Arts - Political Science
University of Kentucky
Lexington, KY05-2025
Skills
- Problem-solving abilities
- Reliability
- Multitasking
- Research
- Customer service
- POS
Relevant Coursework
WRD418 - Legal Writing
University of Kentucky, 2023
- Research laws, statutes, cases for various forms of legal writing
PS 363 - Criminal Courts and Process in the U.S.
University of Kentucky, 2024
- Analysis of the process of criminal courts at state and federal level
Timeline
Volunteer
American Red Cross
03.2024 - Current
Barista Trainer
Starbucks
01.2021 - 01.2023
Barista
Starbucks
09.2019 - 08.2024
Bachelor of Arts - English
University of Kentucky
Bachelor of Arts - Political Science
University of Kentucky
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