Kimberly Burns
Elgin,SC
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
41
41
years of professional experience
Work History
Senior Recruiting Manager
Staffmark And Columbia Healthcare Services
Columbia, SC
08.2006 - Current
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Developed lists of qualified candidates for corporate hiring managers.
- Managed recruitment team and educated and mentored new advisors.
- Streamlined recruiting processes for entire team.
- Adhered to corporate branding requirements when filling positions.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Coordinated ongoing technical training and personal development classes for staff members.
- Worked as effective team member while contributing to local and regional HR projects.
- Manage 84+ Case Managers and paperwork as required by SCDHHS
Children's Ministry Director
Trinity United Methodist Church
Blythewood, SC
07.2017 - 02.2022
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Created and maintained safe and nurturing environment for children.
- Evaluated and introduced age-appropriate materials for children and contoured it to lesson plans.
- Supervised children from ages 3 years to 12 years.
- Worked with staff members to develop lesson plans and special events for children.
- Adhered to security processes and sign-in and sign-out procedures for children, parents and visitors.
- Offered individual attention for children dealing with learning, emotional or home problems.
- Delivered constructive feedback on children to parents and guardians and informed of any disciplinary issues.
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
Preschool Lead Teacher
KinderCare Learning Centers
Muncie, IN
12.2000 - 07.2006
- Planned and prepared activities for infant- school age students.
- Provided open and loving environment where children direct learning process.
- Administered assessments for each child and tracked results.
- Completed documentation on individual children and teachers for recordkeeping.
- Monitored students' academic, social and emotional progress and recorded in individual files.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Reviewed facility environment, removed concerns and optimized for children's safety.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Policy/Procedure Manager
- Kindermusic and Spanish Instructor "Muzzy"
Assistant Director
KinderCare Learning Centers
Okemos, MI
04.2000 - 12.2000
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Trained and mentored new employees on industry practices and business operations.
- Worked with team leaders to arrange schedules based on production requirements and available resources.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Oversaw purchasing and organization of supplies and curriculum inventory.
- Oversaw business calendar of events and scheduled key initiatives.
- Directed financial operations and administered budgets.
- Infant Caregiver and Acting DIrector during Director's medical leave
Bridal Associate
Bridal Suite
Howell, MI
11.1996 - 08.2000
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Mentored and coached other team members to meet daily sales goals.
- Educated new hires on company policies and procedures by designing and developing training program.
Lead Teacher
Teddy Bear's Playhouse
Brighton, MI
11.1998 - 04.2000
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Substitute Teacher
Community Schools
Webberville And Stockbridge, MI
02.1997 - 11.1998
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Office Staff
Double JJ Resort
Rothbury, MI
05.1995 - 11.1996
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Responded to inquiries from callers seeking information.
- Handled reservations, cleaning, and scheduling
- Entertainment staff including performing on-stage, hostess, line dance instructor, and assisting with banquets
Sales Associate
Petrie's And Jean Nicole
Muncie, IN
04.1993 - 05.1996
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Acting Assistant Manager when required
Student Assistant, Clerical
Ball State University
Muncie, IN
04.1993 - 12.1995
- Mentored, trained and supported new staff members in office policies and procedures.
- Monitored shipments and mailing procedures to effectively distribute or file mail and solve shipment issues.
- Managed records and data transfer, ensuring traceability and improving operations through automated systems.
- Worked inventory and overstock sales
Education
No Degree - Education
University of Phoenix
OnlineCDA - Infant And Toddler
State of Indiana
OnlineBachelor of Science - Music Education, Speech And Theatre
Ball State University
Muncie, IN05.1996
High School Diploma -
Muncie Central High SchoolRank
Muncie, IN06.1991
Skills
Accident Investigation
- Statistical Data Analysis
- Performance Management Systems
- Health and Safety Programs
- Regulatory Compliance
- Problem Solving
- Staff Development and Training
- Decision Making
- Handling Customer Complaints
- Recruitment and Hiring
- Microsoft Office Suite
- Accounts Payable and Receivable
Timeline
Children's Ministry Director
Trinity United Methodist Church
07.2017 - 02.2022
Senior Recruiting Manager
Staffmark And Columbia Healthcare Services
08.2006 - Current
Preschool Lead Teacher
KinderCare Learning Centers
12.2000 - 07.2006
Assistant Director
KinderCare Learning Centers
04.2000 - 12.2000
Lead Teacher
Teddy Bear's Playhouse
11.1998 - 04.2000
Substitute Teacher
Community Schools
02.1997 - 11.1998
Bridal Associate
Bridal Suite
11.1996 - 08.2000
Office Staff
Double JJ Resort
05.1995 - 11.1996
Sales Associate
Petrie's And Jean Nicole
04.1993 - 05.1996
Student Assistant, Clerical
Ball State University
04.1993 - 12.1995
No Degree - Education
University of Phoenix
CDA - Infant And Toddler
State of Indiana
Bachelor of Science - Music Education, Speech And Theatre
Ball State University
High School Diploma -
Muncie Central High SchoolRank
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