Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Melissa Claburn

Midland,TX

Summary

Experienced Registered Nurse with 21 years of expertise in hospice care and nursing management, including Quality Assurance and Performance Improvement (QAPI). Certified in Hospice and Palliative Care, with a solid background in medical-surgical nursing. Proficient leading a exceptional team as well as educating and training staff on CHAP, State, and Federal hospice regulations. Skilled in using Home Care Home Base (HCHB) and other healthcare databases. Adept at ensuring compliance with Medicare Conditions of Participation (CoPs) and Local Coverage Determinants for Hospice. Focused on delivering the highest quality of care for patients.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Territory Clinical Manager

AccentCare Home Health
01.2024 - 02.2025
  • Enhanced overall quality of care by leading professional development initiatives for clinicians.
  • Managed clinical oversight aligned with established scientific norms and organizational protocols to achieve top-notch patient care.
  • Led Quality Assurance and Performance Improvement efforts for better patient outcomes.
  • Trained staff in preparation for CHAP surveys, maintaining compliance with accreditation standards.
  • Leveraged clinical software for efficient planning, coordination, and delivery of patient care services.
  • Ensure regulatory compliance at all levels.
  • Maintained adherence to legal requirements by implementing the Compliance Program's guidelines.

Independent Contractor

Confidential Company
01.2022 - 01.2023
  • Provided specialized consulting services for a healthcare organization during this period
  • Successfully completed key projects under a Non-Disclosure Agreement (NDA), demonstrating discretion and commitment to confidentiality
  • Applied industry expertise to deliver results in line with client expectations, maintaining high standards of professionalism and quality

Administrator

Kindred Hospice
01.2020 - 01.2022
  • Directed launch of new hospice, steering a cross-functional team and adhering to government regulations.
  • Ensured thorough understanding of CHAP accreditation standards.
  • Optimized patient care and streamlined operations through quality-focused initiatives.
  • Oversaw daily functions, maintaining compliance with Medicare Conditions of Participation and Local Coverage Determinants for Hospice.

Patient Care Coordinator

Hospice of Midland
01.2018 - 01.2019
  • Drove compliance and monitored standards in caring for a large patient group exceeding 100.
  • Guided discussions with Medical Director and interdisciplinary team for better patient care and quality enhancement.
  • Ensured compliance with CHAP and State guidelines through training sessions.
  • Ensured accurate financial records in compliance with regulatory standards.

Clinic Nurse

The Life Center of Odessa
01.2015 - 01.2017
  • Drove compliance and monitored standards in caring for a large patient group exceeding 100.
  • Guided discussions with Medical Director and interdisciplinary team for better patient care and quality enhancement.
  • Ensured compliance with CHAP and State guidelines through training sessions.
  • Ensured accurate financial records in compliance with regulatory standards.

Education

Associate of Applied Science - Nursing

Odessa College
Odessa, TX

Skills

  • Hospice & Palliative Care
  • Home health Care
  • Leadership skills
  • Medical-Surgical Nursing
  • QAPI Management
  • Patient Care Coordination
  • CHAP
  • Medicare CoPs
  • Local Coverage Determinants
  • State & Federal Hospice Regulations
  • Home Care Home Base (HCHB)
  • Allscripts
  • EMR Systems
  • Microsoft Office Suite
  • Staff Training & Education
  • Team Supervision
  • Quality Improvement
  • Regulatory Audits
  • Clinical leadership
  • Training and mentoring
  • Staff supervision
  • Staff scheduling
  • Staff development
  • Proficient in software
  • Patient flow
  • Managerial experience
  • Team management
  • Clinical instruction
  • Patient records administration
  • Records management
  • Patient relationship management
  • HIPAA
  • Patient safety
  • Patient education

Certification

  • Registered Nurse (RN)
  • Compact License
  • Certified Hospice and Palliative Nurse (CHPN)
  • BLS Certification

Personal Information

Title: RN CHPN

Timeline

Territory Clinical Manager

AccentCare Home Health
01.2024 - 02.2025

Independent Contractor

Confidential Company
01.2022 - 01.2023

Administrator

Kindred Hospice
01.2020 - 01.2022

Patient Care Coordinator

Hospice of Midland
01.2018 - 01.2019

Clinic Nurse

The Life Center of Odessa
01.2015 - 01.2017

Associate of Applied Science - Nursing

Odessa College

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Melissa Claburn