Rhianna Williams
Glendale,CO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Proposals & Contracts Associate
Veristat
08.2022 - Current
- Responsible for supporting the development of proposals and contracts for new and existing business, in consultation with the Sales Team and Subject Matter Experts.
- Gathers and provides information for proposals of moderate complexity, as directed
- Participate in the creation of competitive project proposals, including proposal text, fee structure, and billing schedule, ensuring that the proposal meets client and company expectations while adhering to expected timelines of deliverables.
- Continuously update and monitor the entry of monetary values in SalesForce.
- Request Vendor Quotes.
- Develop Work Orders and Change Orders independently.
- Proactively support Project Management and Finance in the review of project and contract status
Team Lead
Continuum
02.2020 - 04.2021
- Managed a small team of billing advocates
- Provided training and help for escalated accounts
- Handled over a 100 patient accounts at a time working with patients, attorneys, and insurance carriers to ensure revenue was collected for hospital partners in a timely manner
- Adhered to HIPAA compliancy with professionalism and integrity
- Wrote and edited negotiation proposals to patients, hospital partners, and patients
- Worked with multiple EHR systems including Cerner and Epic to input and gather account information
- Established new workflows to increase productivity and revenue
Guest Relations Associate
Eagle Pointe Recreation Center
12.2018 - 08.2019
- Acted as a front-line representative, assisting with all front desk operations within a Recreation Center
- Interacted with recreation guests to determine their needs and provides appropriate and accurate information
- Assisted with controlling facility access and admissions, managing memberships, selling passes, and issuing ID cards
- Assisted with departmental marketing efforts
Barista
Invita
10.2018 - 04.2019
- Coffee preparation: Created gourmet coffee and espresso-based drinks to customer specifications; use of Shaerer Ambiente automatic espresso machine, stocked workstations; maintained sanitary work area
- Cashiering: Entered drink orders into computerized cash register using the Square register system; handled cash and made change; processed credit cards
- Customer Service: Applied knowledge of different varieties and popular drinks to assist customers to make selections; up-selling where possible
Education
MS - Healthcare Management, Emphasis in Data Analysis and Healthcare Informatics
University of Denver
Denver, CO01.2022
BS - Health Promotion and Education, Minor in International Studies
University of Utah
Salt Lake City, Utah01.2018
Skills
- Preparing reports
- Transaction processing
- Workflow management
- Problem-solving aptitude
- Teamwork and collaboration
- Project documentation
- Document management
- Content Strategy
- Microsoft Excel
Timeline
Proposals & Contracts Associate
Veristat
08.2022 - Current
Team Lead
Continuum
02.2020 - 04.2021
Guest Relations Associate
Eagle Pointe Recreation Center
12.2018 - 08.2019
Barista
Invita
10.2018 - 04.2019
BS - Health Promotion and Education, Minor in International Studies
University of Utah
MS - Healthcare Management, Emphasis in Data Analysis and Healthcare Informatics
University of Denver
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