Shilvi Patel

I volunteered in Pot Painting that is called "GANESH MATLI" (Lord Ganesha's painting in pot). this is very important ritual in Gujaratis(INDIAN CAST) I had to make 3 different design's of pots.

• Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
• Provided exceptional customer service, answering questions and helping customers locate items.
• Maintained dairy department stock level, taking products from cooler to sales floor, opening cases and stocking on shelves in appropriate locations.
• Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
• Retrieved items for customers and verified prices.

• Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
• Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
• Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
• Boosted sales through effective merchandising strategies and attention to product placement on the floor.

• Stocked shelves and organized merchandise displays for easy retrieval.
• Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
• Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
• Pleasantly greeted customers and provided prompt and courteous service.

• Strengthened communication skills through daily interactions with diverse clientele from varying backgrounds and cultures.
• Supported management in monitoring inventory levels at cashier stations, ensuring adequate supplies for smooth operations.
• Exercised attention to detail when verifying IDs for age-restricted purchases, adhering to legal requirements and company policies.
• Utilized product knowledge to assist customers in locating items throughout the store efficiently.
• Assisted customers with bagging groceries, ensuring proper handling of fragile items to minimize damages.
• Assisted coworkers during busy periods by taking over additional registers or tasks as needed, fostering a supportive team environment.
• Promoted store loyalty programs, resulting in increased customer retention and repeat business.