Summary
Overview
Work History
Education
Skills
Internships
Extracurricular
Certification
Languages
Timeline
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LYANNA REIGNE CRUZAT

Antioch,United States

Summary

Adaptable hard-working student dedicated to working towards a career in Medical Sonography. Has experience in the clinical field as a Registered Behavioral Technician in ABA therapy, with proven dedication to advocacy, customer communications, and strategic planning. Has years of work experience, and has a good sense of responsibility and dedication to her community.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Registered Behavioral Technician

Trumpet Behavioral Health
Antioch, United States
08.2023 - 12.2024
  • Provided one-on-one therapy to numerous clients on the Autism Spectrum
  • Provided emotional support to help clients cope with challenging behaviors or situations.
  • Implemented evidence-based interventions such as Applied Behavior Analysis techniques, positive reinforcement strategies, and other behavioral approaches.
  • Monitored progress of clients through data collection and analysis.

Cashier & Packer

KFC & Taco Bell
Daly City
07.2021 - 09.2022
  • Operated drive-thru services by taking orders, handling payments, and delivering food promptly and efficiently
  • Communicated with customers regarding orders, comments, and complaints
  • Counted money in the cash drawer at the start and end of each shift
  • Followed health and safety procedures.

Sales Associate

Journeys
Daly City
06.2021 - 08.2021
  • Completed preparation of products for promotional displays and in-store demos, as well as setup and disassembly
  • Increased product appeal and customer experience by interacting on the sales floor directly with 20-50+ customers per day
  • Assisted team members when necessary in handling cash registers, organizing inventory room, labelling products, unloading merchandise, and cleaning up after each shift
  • Aided filipino-speaking customers, increasing repeats of customers.

Boba Barista

Love Locke Cafe
SJC, Philippines
08.2019 - 01.2020
  • Supported the manager in running an efficient, professional, safe, and profitable operation following company standards
  • Prepared and served special drinks and food, as well as up-selling recommended customer favorite drinks
  • Greeted customers and provided positive interaction in a friendly courteous manner to facilitate brand loyalty
  • Assisted coworkers in handling high-volume orders while maintaining the efficient preparation of customer orders.

Education

High School Diploma -

Jefferson High School
05-2022

Skills

  • Time Management
  • Customer Service
  • Advocacy
  • HIPPA Compliance
  • Applied Behavior Analysis
  • Data Collection and Analysis

Internships

Summer Student Intern, Reach Capital    ...    June 2019, July 2019

  • Designed marketing campaign for Mental Health apps.
  • Collected data on targeted customer needs and influencers who heavily impact teens and young adults.
  • Worked with other interns to present collected data to team members and Mental Health app representatives working with the company.

Extracurricular

  • Club leader/Mentor - Bayshore School Daly City
    Bayshore Advancement Through Mentorship And Networking (B.A.T.M.A.N)
  • Editor, Writer - Summit Shasta High School Daly City
    Multimedia Political Journalism

Certification

  • Registered Behavioral Technician (RBT)
  • CPR/AED

Languages

filipino/tagalog
Native/ Bilingual

Timeline

Registered Behavioral Technician

Trumpet Behavioral Health
08.2023 - 12.2024

Cashier & Packer

KFC & Taco Bell
07.2021 - 09.2022

Sales Associate

Journeys
06.2021 - 08.2021

Boba Barista

Love Locke Cafe
08.2019 - 01.2020

High School Diploma -

Jefferson High School

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LYANNA REIGNE CRUZAT