Stacy Jones
Shenandoah,IA
Summary
Dynamic Office Manager with proven expertise at Shenandoah Community Schools, excelling in office administration and customer service. Enhanced operational efficiency through strategic scheduling and effective task delegation. Skilled in inventory control and conflict management, fostering a collaborative environment that improved team productivity and employee satisfaction.
Overview
7
7
years of professional experience
Work History
Office Manger/Dispatch
Shenandoah Community Schools
08.2023 - Current
- Assisted in managing office supplies inventory and vendor relationships.
- Supported scheduling and coordination of meetings and events for staff.
- Learned to utilize office management software for efficient task tracking.
- Maintained organized filing systems to improve document retrieval processes.
- Contributed to onboarding processes for new employees by preparing materials.
- Provided administrative support, ensuring timely response to inquiries and requests.
- Adapted quickly to changing priorities while maintaining attention to detail.
- Collaborated with team members to enhance communication and workflow efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Lunch Lady
Shenandoah Community Schools
08.2018 - 08.2023
- Prepared and served nutritious meals to students while adhering to health and safety guidelines.
- Maintained cleanliness and organization of kitchen equipment and dining areas, ensuring compliance with sanitation standards.
- Assisted in menu planning, focusing on nutritional value and student preferences to enhance meal offerings.
- Collaborated with school staff to address dietary restrictions and meal requests, promoting inclusivity in food options.
- Monitored inventory levels, reporting shortages to ensure consistent availability of food supplies.
- Participated in regular training sessions to stay updated on nutrition standards and best practices in school food service operations.
- Conducted regular equipment maintenance checks to ensure optimal performance and prevent breakdowns during peak hours.
- Ensured timely delivery of meals by coordinating effectively with transportation services for off-site locations.
- Monitored cafeteria safety protocols such as allergen awareness signage and emergency response procedures for choking incidents.
- Fostered a welcoming atmosphere by engaging with students in a friendly manner during meal service.
- Provided friendly, attentive service to ensure a positive dining experience for all students.
- Maintained a clean and sanitary kitchen environment for safe food preparation.
- Cleaned and sanitized surfaces, tools, and equipment.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked condiments, beverages, and utensils per expected use levels.
- Served food according to temperature, safety, and presentation guidelines.
- Provided exemplary service to students, staff, and visitors.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Monitored food and beverage supplies, assisting with restocking when needed.
Education
Clarinda Iowa - Office Information Sytems Technology
Iowa Western Community College
Council Bluffs, IASkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Document management
- Clerical support
- Account reconciliation
- Relationship building
- Scheduling
- Scheduling coordination
- Inventory control
- Staff management
- Employee supervision
- Operations management
- Human resources
- Conflict management
- Supply management
- Administrative oversight
- Employee training
- Training and coaching
- Documentation and control
- Policy implementation
- Financial reporting
- Expense reporting
- Team supervision
- Report preparation
- Business administration
- Meeting planning
- Facility management
- Database administration
- Workflow planning
- Information protection
Timeline
Office Manger/Dispatch
Shenandoah Community Schools
08.2023 - Current
Lunch Lady
Shenandoah Community Schools
08.2018 - 08.2023
Clarinda Iowa - Office Information Sytems Technology
Iowa Western Community College
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