Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Training
References
Timeline
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Kaycie Taylor

Ft. Worth,TX

Summary

A strong commitment to supporting military families and enhancing program effectiveness is demonstrated through extensive experience in project management and program evaluation. Skills in data analysis and strategic partnerships, coupled with a solid background in social work, enable a proactive approach to refining evaluation initiatives. Enthusiasm for fostering a data-informed culture and improving program offerings aligns seamlessly with the goals of an organization dedicated to making a meaningful impact within the veteran community. Compassionate professional in social and community service management, known for high productivity and efficiency in task completion. Possess specialized skills in program development, stakeholder engagement, and resource allocation. Excel in communication, empathy, and leadership, ensuring successful project outcomes and positive community impact.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Case Manager and Grant Specialist

Code of Support
Alexandria, VA
11.2024 - Current
  • Increased client advocacy satisfaction by 15% through effective representation with major organizations
  • Tracking client information in a CRM
  • Providing ongoing support through phone and email
  • Maintaining relationships with service providers
  • Continuing professional development through training and conferences
  • Researching new funding opportunities
  • Preparing well-organized grant proposals and report

Director of Family Support

Project Sanctuary
Granby, CO
08.2021 - 11.2024
  • Performed in-depth interviews with employees and volunteers, drove engagement, and produced detailed analytical reports
  • Led social work and counseling initiatives as a subject-matter expert by shaping policy and program development
  • Represented the organization at high-profile events, meetings, and conferences
  • Forged strategic partnerships with corporate entities by strengthening community ties
  • Monitored and documented support services within Salesforce CRM, managed staff, and provided direct assistance during six-day therapeutic retreats nationwide
  • Spearheaded service expansion strategies and elevated scope/scale, while addressing urgent support needs with a 95% success rate through thorough case management, referrals, and coordination
  • Established the family engagement manager position within family support to interact with family members, individuals, and military/service members applying for retreats/support services
  • Co-developed with the Chief of Programs a customized curriculum for military families titled 'Pursuing Wellness'

Community Readiness Consultant

Sheppard Air Force Base
Sheppard Air Force Base, TX
05.2021 - 08.2021
  • Worked closely with human resources to support employee management and organizational planning.
  • Implemented strategies to take advantage of new opportunities.
  • Collaborated with clients to develop action plans to address specific challenges and objectives.
  • Organized client meetings to provide project updates.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

At-Risk Coordinator

Wichita Falls Independent School District
Wichita Falls, TX
08.2018 - 05.2021
  • Directed district programs targeting students and families in at-risk situations for comprehensive support
  • Liaised with district staff and external stakeholders to enhance educational and career opportunities for students and families
  • Contributed to the crisis intervention team 'TBSI' and collaborated with stakeholders to apply corrective measures rooted in Applied Behavior Analysis 'ABA' principles
  • Established strategic partnerships, secured volunteers, and amassed donations to create a fully stocked clothing and hygiene closet for students
  • Expanded the volunteer program and maintained high participation rates through strategic incentivization and sustained engagement
  • Implemented effective behavior management strategies during crises and boosted 90% of student engagement
  • Awarded Junior League of Wichita Falls 'Giving Light' award and directed the monetary gift back to school for enhanced resources
  • Honored with the 'Coordinator of the Year' award in 2018 within the first year, while acknowledging exceptional contribution and leadership
  • Organized successful fundraising events and achieved 100% of the fundraising goal to fully fund and facilitate the construction of a new school playground
  • Collaborated with major corporations, such as Walmart and Sam's Club, achieved record-breaking donations, and supported 97% of economically disadvantaged students
  • Administered programs engaging 97% of at-risk students by crafting personalized intervention plans and orchestrating services, resulting in a 65% reduction in behavioral crises

Case Manager

Homeless Youth Connection
Avondale, AZ
12.2017 - 05.2018
  • Conducted needs assessments and developed personalized plans to enhance community outcomes
  • Linked families to critical resources, including housing, education, and healthcare for comprehensive support and stability
  • Forged strong partnerships with local school districts by conducting intake assessments and collaborating with host families, volunteers, and key stakeholders
  • Oversaw diverse administrative functions, such as data compilation, report generation, and program coordination in adherence to grant requirements and government regulations
  • Managed social work cases for 85 homeless families in shelters, domestic violence units, and transitional housing
  • Secured Medicaid, food stamps, and FAFSA funds for students lacking medical coverage to improve access to healthcare and educational resources
  • Successfully developed tailored opportunities for students and families displaced in domestic violence shelters to facilitate access to essential services

Career Transition Trainer

GBX Consultant
Luke AFB, AZ
01.2017 - 05.2017
  • Instructed on veteran benefits, programs, and support groups focused on homelessness and suicide prevention to facilitate successful reintegration into civilian life
  • Navigated participants through self-assessment exercises, interactive discussions, and innovative workshops
  • Aligned members through career aspiration activities in appropriate fields and expanded awareness of post-military opportunities
  • Delivered Department of Labor curriculum with precision and supported military members in transition to civilian careers
  • Enabled 85% of participants to craft an elevator pitch, create targeted resumes, secure job interviews, and enhance job search success
  • Efficiently delivered insights on the US labor market, coached military members on transitioning to civilian roles, and increased 85% program satisfaction
  • Conducted multi-day career transition courses to deliver specialized training on self-assessment, career decision-making, technical field selection, and job search strategies to hundreds of retiring military personnel

ESL Instructor

International School of Bratislava
Bratislava, Slovakia
01.2014 - 12.2016
  • Increased class attendance of foreign nationals by 20% by implementing engaging lesson plans and enhancing student participation

PTA President

Slovakia
01.2013 - 12.2016
  • Increased event attendance improving community engagement and participation in school events

Education

Google Project Management Professional Certificate -

Coursera
06-2025

Master of Arts - Social Work

Grand Canyon University
Phoenix, AZ
05-2025

Post Graduate Certification - Applied Behavioral Analysis

Arizona State University
Phoenix, AZ
01.2018

Master of Arts - Psychology

Argosy University
Phoenix, AZ
01.2012

Bachelor of Arts - Social Work

University of Mary Hardin-Baylor
Belton, TX
01.2001

Skills

  • Expertise in Google Applications
  • Program Management
  • Salesforce CRM Expertise
  • Multitasking and organization
  • Support Services Coordination
  • Crisis intervention
  • Family Engagement Programs
  • Strategic Resource Coordination

Certification

  • Certified Clinical Trauma Specialist, 01/01/23
  • Licensed Social Worker (LBSW)

Accomplishments

  • Achieved Service Excellence, Facilitated 90% service success rate with effective case management.
  • Innovative Curriculum Development, Co-developed curriculum implemented at therapeutic retreats nationwide.
  • Successful Support Cases, Facilitated 95% successful support cases via comprehensive case management and referrals.
  • High Satisfaction Rate, Achieved 85% participant satisfaction in career transition programs at military installations.
  • Improved Client Advocacy, Increased client advocacy satisfaction by 15% through effective representation with major organizations.
  • Supported Student Success, Achieved 97% support to economically disadvantaged students through strategic partnerships.

Training

  • Grant Writing for Nonprofits and Freelance Writers
  • Applied Suicide Intervention Skills Training (ASIST)
  • Lethal Means Safety Training course

References

References available upon request.

Timeline

Case Manager and Grant Specialist

Code of Support
11.2024 - Current

Director of Family Support

Project Sanctuary
08.2021 - 11.2024

Community Readiness Consultant

Sheppard Air Force Base
05.2021 - 08.2021

At-Risk Coordinator

Wichita Falls Independent School District
08.2018 - 05.2021

Case Manager

Homeless Youth Connection
12.2017 - 05.2018

Career Transition Trainer

GBX Consultant
01.2017 - 05.2017

ESL Instructor

International School of Bratislava
01.2014 - 12.2016

PTA President

01.2013 - 12.2016

Google Project Management Professional Certificate -

Coursera

Master of Arts - Social Work

Grand Canyon University

Post Graduate Certification - Applied Behavioral Analysis

Arizona State University

Master of Arts - Psychology

Argosy University

Bachelor of Arts - Social Work

University of Mary Hardin-Baylor

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Kaycie Taylor