David Stokes
North Lauderdale,FL
Overview
22
22
years of professional experience
1
1
Certification
Work History
Wine Manager/Spirits Manager/Beer Manager/Assistant Store Manager
Total and Wine and More
01.2021 - Current
- Assisting the Store Manager in organizing, planning and implementing strategy. Coordinating retail store operations. Ensuring store schedules and objectives are met by employees. Assist the Retail Store Manager in planning and implementing strategies to attract customers. Coordinate daily customer service operations (e.g. sales processes, orders and payments). Track the progress of weekly, monthly, quarterly and annual objectives. Monitor and maintain store inventory. Evaluate employee performance and identify hiring and training needs. Supervise and motivate staff to perform their best. Coach and support new and existing Sales Associates. Monitor retail operating costs, budgets and resources. Suggest sales training programs and techniques. Analyze consumer behavior and adjust product positioning. Handle complaints from customers. Research emerging products and use information to update the store’s merchandise. Conduct regular audits to ensure the store is functionable and presentable. Make sure all employees adhere to the company’s policies and guidelines. Act as our store’s representative and set an example for our staff
Merchandise and Receiving Supervisor
Total and Wine and More
01.2018 - 01.2021
- As a handling merchandiser my primary responsibility is to make sure products arrive at stores efficiently and safely by selecting merchandise accurately and ensuring it is prepared for shipment properly. Select merchandise to be off warehouse shelves according to current orders. As products arrive, take delivery and sort the items for store distribution. In some cases, assist in offloading items from the truck and then carrying them into the warehouse or storage area. Assist in the operation of the store through positive leadership, assisting Management in driving sales in Winery and Spirit Direct, and providing customers with a great Total Wine experience.
Assistant Project Manager
DDT Transport LLC
01.2016 - 01.2018
- Work directly with an Operations Manager and support them while learning the positions. Handle administrative responsibilities of the project (meeting minutes, agenda, project reports) as requested. Manage action agendas and other associated project documentation. Review and edit project documentation developed by Project Coordinator. Ensure all project documentation is maintained on client or Relocation Management SharePoint site. Receive and process client requests. Participate in planning meetings hosted by the client, relocation manager, occupancy planning and other key stakeholders. Update bio when significant new skills are learned or at the end of a project on which you had a role.
Educator
Ramblewood Middle School / Broward County Schools
01.2003 - 01.2015
- The essential functions of the job may include but are not limited to the following: Plan, prepare and deliver lesson plans and instructional materials that facilitate active learning. Develops schemes of work, lesson plans and tests that are in accordance with established procedures. Instruct and monitor students in the use of learning materials and equipment. Use relevant technology to support and differentiate instruction. Manage student behavior in the classroom by establishing and enforcing rules and procedures. Maintain discipline in accordance with the rules and disciplinary systems of the school. Provide appropriate feedback on work. Encourage and monitor the progress of individual students and use information to adjust teaching strategies.
Education
Bachelor of Science - Social Work
Alabama State University
01.1997
Master of Science - Educational & Operational Leadership
Nova Southeastern University
01.2011
Skills
- Educator
- Management
- Operational Leadership
- Educational Leadership
- Program Management
- Case Management
- Documentation Specialist
- Project Management
- Facilitator
- Receiving Specialist
- Customer Services
- Microsoft Office
- Customer service experience
- Team leadership
Certification
- Project Management Certification
- Florida Atlantic University, 2016
Timeline
Wine Manager/Spirits Manager/Beer Manager/Assistant Store Manager
Total and Wine and More
01.2021 - Current
Merchandise and Receiving Supervisor
Total and Wine and More
01.2018 - 01.2021
Assistant Project Manager
DDT Transport LLC
01.2016 - 01.2018
Educator
Ramblewood Middle School / Broward County Schools
01.2003 - 01.2015
Master of Science - Educational & Operational Leadership
Nova Southeastern University
Bachelor of Science - Social Work
Alabama State University
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