Angelia Sellers
Calera,AL
Summary
High Energy person capable of building and motivating dynamic teams. I can cultivate company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth.
Professional in retail industry with keen focus on delivering high-quality service and ensuring customer satisfaction. Known for effective time management and keen eye for detail, contributing to successful completion of shopping tasks. Reliable and adaptable team player, skilled in communication and product selection.
Overview
29
29
years of professional experience
Work History
Produce Clerk
Publix
02.2023 - 10.2024
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Kept tidy and organized area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by adhering to proper handling, storage, and temperature guidelines for all produce items.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
Shopper/Delivery Driver
Instacart
01.2019 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Shopper/Delivery Driver
Shipt
01.2019 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
- Selected best-quality perishable items such as meat and produce.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Residential Housekeeper
Angi’s Cleaning Service
11.2008 - 05.2019
- Residential Housekeeper successful at providing consistent and high-quality cleaning services
- Always accommodates customers’ needs with a smile and a positive attitude
- I am dedicated to exceptional standards of performance and quality
- I also have 3 years of experience in apartment cleaning
Sales Manager/Aerobic Coordinator
Riviera Fitness
08.2003 - 11.2008
- Hard working and energetic sales manager that was passionate about fitness and creating a vision for my members and team to believe in and strive for
- I helped build the value of fitness to help our members change their lives which lead to higher member retention
- Led a sales team of 4 to hit team and personal goals each month
- Created promotional events to help increase potential members to tour the gym
- I also managed a group of 20 aerobics instructors making sure their certifications were current and class numbers were up
- In addition, I taught multiple aerobics classes a week
Beacon View Apartment/Tax Credit Property
06.2001 - 08.2003
- Prepared annual budget
- Hired, trained, and evaluated the performance of every team member
- Responsible for posting rental payments and daily deposits for a 350+ unit property
- I was involved in the transition from standard multi-family housing property to a tax credit property
- Conducted auditing procedures to ensure both state and federal guidelines were met for a tax credit property
- I was responsible for all eviction paperwork and procedures, as well as producing weekly reports including Market Surveys
- I Oversaw apartment building upgrades from start to finish including negotiating project bids for fire and mold damage buildings
- Walked all vacant units and work closely with my maintenance staff
Assistant Manager
Arboretum Apartments
07.1998 - 06.2001
- Responsible for processing rental application, background checks and credit checks; selected quality tenants and maintained a high occupancy rate
- Accepted maintenance request from residents and forwarded to maintenance department for prompt processing and conducted follow up calls to the residents, in addition to resolving residents’ complaints and keeping accurate records of actions taken
- I Handled all move ins/move outs and I was responsible for the make-ready board for vacant units and I was also responsible for property newsletter, resident events, and renewal parties
- I was promoted to Assistant Manager within 6 months
Corporate Membership Coordinator
Downtown YMCA
04.1996 - 07.1998
- Responsible for contacting businesses throughout the Birmingham area and setting up meeting with the Human Resources Department to promote Health and Wellness to their employees
- I also handled all paperwork and accounts receivables for all corporate accounts
- Worked at the front desk as well greeting members and touring potential members
Education
High School Diploma -
Wayne CountyHigh School
Waynesboro, MS05-1983
Skills
- Online order fulfillment
- Mobile payment processing
- Promotional planning
- Cash handling proficiency
- Stock replenishment
- Merchandise presentation
- Upselling strategies
- Product display creation
- Store maintenance
- Sales floor navigation
Timeline
Produce Clerk
Publix
02.2023 - 10.2024
Shopper/Delivery Driver
Instacart
01.2019 - Current
Shopper/Delivery Driver
Shipt
01.2019 - Current
Residential Housekeeper
Angi’s Cleaning Service
11.2008 - 05.2019
Sales Manager/Aerobic Coordinator
Riviera Fitness
08.2003 - 11.2008
Beacon View Apartment/Tax Credit Property
06.2001 - 08.2003
Assistant Manager
Arboretum Apartments
07.1998 - 06.2001
Corporate Membership Coordinator
Downtown YMCA
04.1996 - 07.1998
High School Diploma -
Wayne CountyHigh School