Jamiaya Dennis
Virginia Beach,VA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Have a proven track record of successfully streamlining business operations and reducing costs. Furthermore, Adept at analyzing data to identify trends and developing strategies to improve efficiency. I'm organized and dependable candidate successful at managing multiple priorities with a positive attitude. With the ability to handle multiple projects simultaneously with a high degree of accuracy. Always have a willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Consultant
Rutter Mills Law Firm, LLP
03.2023 - 09.2023
- Communicated with potential and/or existing clients and processed all incoming requests, including research, and update information using case management systems accurately and in timely manner.
- Organized, analytical and focused with experiential clinical and administrative skills, extensive understanding and sensitivity to diverse physical and mental disabilities, substance abuse issues and dual diagnoses, family dynamics, policies, regulations, laws, ethnic/cultural traditions, and customs, goal setting, and realization
- Demonstrated strengths in general administration, client relations, project management, scheduling, database management, employee relations, problem solving and total quality service delivery
- At Rutter Mills, the main goal was to see how people can be helped.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Supported clients with business analysis, documentation, and data modeling.
- Collected, arranged, and input information into database system.
Lead Student Worker
Monarch Card and Business Services
09.2021 - 03.2023
- Managed identification card production, security, and card technology for all students, faculty, and staff throughout Old Dominion University campus community
- Handled sales as well, along with direct communication with faculty members, students, and parents.
- Used Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to create documents, spreadsheets, presentations, and emails
- Used customer relationship management (CRM) systems such as CS Gold and Banner.
- Managed leads, and keep detailed records of all interactions with students, parents, faculty, and staff.
- Operated and maintained machinery and equipment to manage functionality and performance.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Public Relations Manager
Monarch Card and Business Services, Gaskins Chapel AME Church
07.2022 - Current
- Responsibilities include building and executing social media strategies, generating and publishing daily content, optimizing social media accounts on various platforms, moderating user-generated content, analyzing social data, and collaborating with other departments to manage reputation and coordinate actions.
- While also being customer-oriented, detail-oriented, and capable of multitasking effectively.
- Designed and created campaign e-mail invitations, articles and marketing videos.
- Aligned projects and daily activities with company vision, strategies and tactics.
- Conducted market and public opinion research related to company's reputation and positioning among key stakeholder audiences.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Operations Manager
Kendall's Kountry Kitchen
07.2016 - 01.2023
- Maintained payroll systems for all employees, including hourly and salaried personnel, ensuring that all hours are accounted for and effective time cards are issued, while also ensuring that all employees are adequately trained and fully qualified to perform job duties
- Monitoring inventory levels of all materials, tools, and equipment
- Recruiting, hiring, and training new employees as needed.
- Prepare and oversee schedules, including planning, organizing, and overseeing operations.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Conduct regular audits on eight-hour shifts, pulling reports, maintaining logbooks, and completing required documentation.
- Assist in accounts receivable functions, including prepayments, collections, and billing.
- Assist with coordination of move-in and move out processes, including addressing emergencies and resolving problems.
- Assist with general administrative functions, such as maintaining calendars and assisting with filing.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Admin. & Office Specialist
Old Dominion University - School Of Cybersecurity
09.2023 - Current
- Processed incoming mail, answered phones and greeted and assisted visitors.
- Coordinated servicing of technology and secured company devices.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review using Procurement services.
- Managed filing system entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Gather thorough meeting minutes for administrative staff members.
Education
Bachelor of Science - Psychology
Old Dominion University
Norfolk, VA05.2024
Skills
- Reports and Documentation
- Project Management
- Project Analysis
- Team Leadership
- Attention to Detail
- Client Engagement
- MS Office
- Excel
Certification
Microsoft Office Specialist
Food Handler Certification
Excel Specialist
PCI For Merchants
CPR and First AID Certified
Timeline
Admin. & Office Specialist
Old Dominion University - School Of Cybersecurity
09.2023 - Current
Case Consultant
Rutter Mills Law Firm, LLP
03.2023 - 09.2023
Public Relations Manager
Monarch Card and Business Services, Gaskins Chapel AME Church
07.2022 - Current
Lead Student Worker
Monarch Card and Business Services
09.2021 - 03.2023
Operations Manager
Kendall's Kountry Kitchen
07.2016 - 01.2023
Bachelor of Science - Psychology
Old Dominion University
Microsoft Office Specialist
Food Handler Certification
Excel Specialist
PCI For Merchants
CPR and First AID Certified
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