Colleen Radovich
Jarrell,TX
Summary
Seasoned Project Coordinator offering 18 years of experience in office management, project management and sales. Successful in coordinating meetings and projects. Improving policies and procedures. Strengthening relationships with colleagues, associates and partners.
Overview
18
18
years of professional experience
Work History
Project Coordinator
C-Serv Commercial Services
12.2022 - 02.2024
- Senior project coordinator for modular furniture installation company
- Work hand and hand with furniture dealers and/or customers to provide assistance with their project once awarded to installation company
- Heavy customer interaction with what requirements need to be met for successful project
- Retrieve customers receiving documents of product and track orders through completion
- Work with Project Management to make sure on target to meet installation date
- Provide certificates of insurance and discuss building restrictions with locations managed by property management companies
- Responsible for creating deposit invoices through Quickbooks to send to customer for remittance
- Time reconciliation of installation teams time
- Contact person to schedule logistics of trucks delivering product to our warehouse
- Assist with receipt of product to the warehouse check in product create tagging and send to customers attention
- Update Hubspot with internal data base with information on each potential win
- Send spreadsheets to customers on tracking along with a daily report of project progression.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
Purchasing Lead
Pacific Office Interiors
08.2021 - 11.2022
- Maintained complete documentation and records of all purchasing activities
- Communicated with vendors regarding inventory needs and negotiated pricing to maintain profit margins
- Focus and organization to regularly complete tasks with precision, timeliness and flexibility
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customers needs and to resolve concerns
- Responded to customer requests for products, services and company information
- Cultivated customer loyalty, promoted repeat business and improved sales
- Kept projects on schedule by managing deadlines and adjusting workflows
- Maintained open communication by presenting regular updates on project status to customer
- Created quotes to orders from front to back.
Project Coordinator
Furniture Marketing Group
03.2020 - 09.2020
- Support person for Business Development Executive with quoting and pricing of furniture for projects
- Worked with outside ancillary vendors to get pricing along with discounting to ensure on target to win job
- Teamed with Project managers and installation companies to schedule projects
- Maintained deadlines and set priorities on work
Account Coordinator
Environments Plus
11.2018 - 03.2020
- Furniture installation company- account support with local and out of state dealers to receive, manage and schedule high profile installations
- Weekly team meetings to over schedule and allocate trucks along with man power
- Asked appropriate open-ended questions to discover customers needs and requirements.
Senior Project Coordinator
The Sheridan Group
09.2013 - 08.2018
- Support and team environment with sales team
- Support project orders from front to back -quoting to order to installation phases
- Generate proposal through 20/20 worksheet build order along with discounting in order to create hard copy to send to end user
- Heavy client interaction along with problem solving to keep project on track
- Top Project Coordinator in customer surveys
- Work with vendors to find solutions on complex requests.
Sales Support
Crest Office Furniture
08.2013 - 09.2013
- Front end support for Senior Account Executive assisting with finding solutions for ancillary product.
Senior Project Coordinator
Workplace Resource/Pivot Interiors
09.2005 - 02.2013
- Support to 4 outside sales executives from order awarded to end of projects
- Strong volume of customers with track record of retention
- Ran weekly meetings with spreadsheet creation
- Worked on the Southern CA Edison team with their help desk for add/moves or changes
- Nominated by peers as an Employee of the Year candidate
- Worked as a team to build client expectations.
Education
High School Diploma -
North Torrance High School
Torrance, CA06.1981
Skills
- Customer Retention
- Problem solving
- Pricing
- Logistics
- Team Player
- Can Do Attitude
- Project Coordination
- Time Management
- Detail Oriented
- Attention to Detail
- Project Scheduling
- Customer Service
- Schedule Management
- Relationship Building
- Training and Development
References
References available upon request
Timeline
Project Coordinator
C-Serv Commercial Services
12.2022 - 02.2024
Purchasing Lead
Pacific Office Interiors
08.2021 - 11.2022
Project Coordinator
Furniture Marketing Group
03.2020 - 09.2020
Account Coordinator
Environments Plus
11.2018 - 03.2020
Senior Project Coordinator
The Sheridan Group
09.2013 - 08.2018
Sales Support
Crest Office Furniture
08.2013 - 09.2013
Senior Project Coordinator
Workplace Resource/Pivot Interiors
09.2005 - 02.2013
High School Diploma -
North Torrance High School
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