Melissa Pearsall
Dupo,IL
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
10
10
years of professional experience
Work History
Store Manager
Midwest Petroleum Corp
Belleville , IL
2019.04 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed over 15 employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
Store Manager
Dollar General Store
Belleville , IL
2017.02 - 2019.04
- Managed inventory control, cash control and store opening and closing procedures.
- Managed over 5 employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
Education
High School Diploma -
Monrovia High School
Monrovia, CASkills
- Recruiting and Hiring
- Payroll Management
- Self-motivated professional
- Cash Handling
- Flexible & Adaptable
Timeline
Store Manager
Midwest Petroleum Corp
2019.04 - Current
Store Manager
Dollar General Store
2017.02 - 2019.04
High School Diploma -
Monrovia High School
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