Summary
Overview
Work History
Education
Skills
Timeline
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Mackenzie Muszynski

Mays Landing,NJ

Summary

Dedicated management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Team Manager

Evolution Gaming
Atlantic City, New Jersey
02.2021 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote a functioning working environment.
  • Using critical thinking to break down problems, evaluate solutions and make decisions on a case by case basis for each individual Game Presenter.
  • Identified issues, analyzed information and provided solutions to problems.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

General Manager

Ballys Atlantic City
01.2019 - 01.2022
  • Efficient in payroll, operational costs and identity measures to cut waste, hiring and terminating, training, ensuring compliance with safety and sanitation regulations, coordinating daily restaurant management operations, delivering superior customer service and maximizing customer satisfaction, scheduling
  • Maintained energy and enthusiasm in fast-paced environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Resolved problems, improved operations and provided exceptional service.

General Manager

ACSB RESTAURANT LLC
05.2017 - 06.2020
  • Delegating tasks to spread to 3 different departments ensuring communication is being delivered, responsible for 50+ employees – Motivating and coaching employees in the development of customer service skills and techniques, payroll, Microsoft, excel, quickbooks proficient

Restaurant Manager

Dunkin Donuts
02.2014 - 04.2017
  • First responsibility in a role on my own, working for a company that has extensive training, seminars, workshops, etc really got me to where I needed to be as a leader
  • Cash handling, goal setting standards, scheduling, ordering, payroll, etc.

Shift Leader

Hess Express
01.2012 - 01.2014
  • POS efficient, responsible for day shift employees, scheduling, breaks, callout's, cash handling, etc

Education

A.S - BUSINESS MGMT

Pasco Hernando State College

Skills

  • Data Analysis
  • Guiding staff management and development
  • Quickbooks, Microsoft, Excel proficient
  • Performance Tracking and Evaluations
  • Goal Attainment
  • Employee Coaching and Motivation
  • Corrective Actions
  • Team Meetings
  • Scheduling and Coordinating
  • Administration and Reporting
  • Team Management Understanding

Timeline

Team Manager

Evolution Gaming
02.2021 - Current

General Manager

Ballys Atlantic City
01.2019 - 01.2022

General Manager

ACSB RESTAURANT LLC
05.2017 - 06.2020

Restaurant Manager

Dunkin Donuts
02.2014 - 04.2017

Shift Leader

Hess Express
01.2012 - 01.2014

A.S - BUSINESS MGMT

Pasco Hernando State College

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Mackenzie Muszynski