Ashli Marshall
Southern Shores,NC
Summary
Versatile and achievement-oriented professional with a history of exceeding customer satisfaction goals, notably at Awful Arthur's Beach Club. Skilled in navigating efficient routes and persuasive selling, leveraging a positive attitude and teamwork to enhance client experiences. Expert in customer service and holding a valid driver's license, I consistently outperform sales and service targets.
Overview
21
21
years of professional experience
Work History
Delivery Driver
Self Employed
Southern Shores, NC
10.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Retail Sales Worker
Awful Arthur's Beach Club
Kill Devil Hills, NC
06.2022 - 10.2022
- Achieved sales targets through effective communication and persuasive selling techniques.
- Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
- Developed strong relationships with customers, resulting in repeat business and increased loyalty.
- Provided personalized recommendations based on customer preferences or specific needs.
Clubhouse Supervisor
Sea Dunes
Kitty Hawk, NC
05.2021 - 10.2021
- Maintained a safe, secure clubhouse environment in compliance with all applicable regulations and best practices for risk management.
- Maintained high standards of cleanliness and safety within the clubhouse facilities, exceeding health code regulations.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Enhanced member satisfaction by implementing personalized services and addressing individual needs.
Licensed Massage Therapist
Self Employed
Kitty Hawk, NC
05.2014 - 09.2021
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
Massage Therapy Instructor
Heritage College
Kansas City, MO
09.2004 - 12.2006
- Developed strong relationships with local employers, facilitating job placement opportunities for program graduates.
- Increased overall student satisfaction by providing personalized feedback on technique and progress during practical sessions.
- Managed classroom resources effectively, ensuring all necessary materials and equipment were available for successful instruction.
- Served as a positive role model for aspiring massage therapists by demonstrating professionalism, ethical behavior, and commitment to ongoing learning within the field.
- Implemented an interactive approach to instruction, fostering a positive classroom environment conducive to learning and open communication.
Education
Massage Therapy - Massage Therapy
Fuller School of Massage
Virginia Beach, VA08-2000
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Timeline
Delivery Driver
Self Employed
10.2023 - Current
Retail Sales Worker
Awful Arthur's Beach Club
06.2022 - 10.2022
Clubhouse Supervisor
Sea Dunes
05.2021 - 10.2021
Licensed Massage Therapist
Self Employed
05.2014 - 09.2021
Massage Therapy Instructor
Heritage College
09.2004 - 12.2006
Massage Therapy - Massage Therapy
Fuller School of Massage