Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenneth Ramos

Torrance, California 90503

Summary

Experienced Senior Export Agent with a proven track record of successfully coordinating and executing international shipments. Skilled in operational resolution, managing logistics, and ensuring compliance with regulations. Recognized for exceptional attention to detail and ability to optimize processes to improve efficiency and reduce costs. Adept at building strong relationships with clients and vendors to facilitate smooth operations and achieve customer satisfaction. Looking to leverage expertise and experience in a challenging and fast paced logistics and supply chain industry.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Air and Ocean Export Team Leader

Priority Worldwide
09.2019 - Current

Export team lead for air and ocean operations

  • Led a team of ocean and air export specialists in managing all aspects of the export process, including documentation, booking cargo, and coordinating with carriers to ensure timely and accurate processing of export shipments
  • Oversaw scheduling of shipments, coordinated with carriers, and optimized freight rates to reduce costs
  • Developed and implemented new export routings resulting in increased efficiency, customer satisfaction, and on time delivery
  • Conducted performance evaluations, provided training, and identified areas for professional development within the export team
  • Collaborated with cross-functional teams to resolve issues and ensure smooth operations throughout the shipment process
  • Developed and implemented training programs for new team members to improve overall efficiency and productivity in ocean export operations.
  • Collaborated with internal departments such as sales, accounting, and customer service to streamline communication and resolve any issues that could impact export operations.
  • Oversaw the establishment and maintenance of strong relationships with key account clients vendors, and government agencies, to ensure compliance with regulations and meet customer requirements.
  • Negotiated rates with vendors and service providers to secure competitive pricing for clients

Ocean Export Operations

Rose Container Line
06.2018 - 04.2019

Ocean Export Operations

Managed FCL shipments for agent routed clients

· Establishes contact with export customers, suppliers, warehousing facilities, and overseas agents to coordinate export schedules, freight/cargo details, and timelines.

· Communicates and coordinates vessel schedules and container loading dates across all levels of managements

· Liaise container loading schedules between clients and trucking dispatch

· Creates export bookings and disseminates vessel information, updates on-board dates to clients, partners, and suppliers

· Manages real time container and vessel tracking information for accuracy, up to date reporting for customers and agent partners

· Evaluates invoice payables for accuracy and disputes

· Tracks relevant industry changes, market developments, regulation and service disruptions (GRI, trade embargo, fuel increase, terminal closures, vessel routing updates,)

· Improves and builds vendor, partner agent, and client business relationships

Ocean Export Customer Service

Leschaco
03.2015 - 06.2018

Organize ocean export shipments for multiple customers utilizing the most cost-efficient routings available

· Coordinates FCL and LCL shipping schedules, container drayage, and trucking pickups for domestic and international customers.

· Obtains ocean freight pricing, and trucking rates and provide customer quotations based on specific routing and commodity types.

· Secures carrier bookings and coordinate loading schedules between warehouse, trucking , ocean carriers, and port/rail handlers.

· Manages submission of export documents, hazardous requirements, and shipping instructions to meet daily deadlines.

· Reviews various export compliance rules and regulations: AES Filing, FMC rate filing, DOT guidelines, and other country specific laws/procedures.

· Resonsible for processing letters of credit, carnets, Bill o lading and other commercial documents for export fullfilment.

· In charge of reviewing and issuing billing invoices to clients.

· Reviews and approves accounts payable several trucking vendors, ocean carriers, and co-loaders

· Monitors rates, market changes and several industry factors that affect vendor rates.

· Evaluates and process hazmat shipments for accuracy and compliane for multiple types of commodities

· Constantly communicates with different destination offices for rates, vessel sailing schedules, operation issues, vessel delay and pre-alert documents

CSR-Export Documentation

Hyundai Merchant Marine
11.2011 - 06.2014

Creates bills of lading for customers exporting goods and commodities to othercountries · Reviews and monitors export bill of lading info for accuracy and readiness

·Process customer requests for revision and alteration for cargo details, and vessel manifest

· Responsible for submitting vessel manifests for US customs export declaration for all east coast port of calls.

· Monitors and prepares vessel arrival schedule and cross-examine against customs manifests for timely submission

· Liase with overseas destinatoin ofces for documentation compliance for in-country rules and regulations

· Meet daily deadline of export document submissions for vessel cut offs

Education

Bachelor of Science in Business Administration - Export Management

College of Saint Benilde
Philippines
03-2009

Skills

  • Communication & Coordination Skills
  • Organizational Skills
  • Logistics Planning
  • Detail oriented
  • Customer Centered
  • Operational Excellence
  • Market Analysis
  • Hazmat Specialist

Certification

IATA DGR CERTIFICATION September 2024


IMDG Certified May 2024

Timeline

Air and Ocean Export Team Leader

Priority Worldwide
09.2019 - Current

Ocean Export Operations

Rose Container Line
06.2018 - 04.2019

Ocean Export Customer Service

Leschaco
03.2015 - 06.2018

CSR-Export Documentation

Hyundai Merchant Marine
11.2011 - 06.2014

Bachelor of Science in Business Administration - Export Management

College of Saint Benilde
Kenneth Ramos