Demetrice Mack
Ft. Lauderdale,Fl.
Summary
Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
29
29
years of professional experience
Work History
Pharmacy Technician
1800petmeds.com
05.2007 - Current
- Assisted the pharmacist with filling prescriptions for 200 customers daily.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Pharmacy Technician
Publix Pharmacy
03.2022 - 10.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Entered and processed patients' prescriptions into internal system.
Customer Service Representative
Technion Communications
01.1996 - 05.2007
- Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Directed calls to appropriate individuals and departments.
- Built long-term customer relationships and advised customers on purchases and promotions.
Education
High School Diploma - undefined
Boyd H. Anderson High School
Lauderdale Lakes, FL1995
Skills
- Self-motivated
- Data entry
- Fast Learner
- Highly Dependable
- Excellent attention to detail
- Extremely organized
Timeline
Pharmacy Technician
Publix Pharmacy
03.2022 - 10.2024
Pharmacy Technician
1800petmeds.com
05.2007 - Current
Customer Service Representative
Technion Communications
01.1996 - 05.2007
High School Diploma - undefined
Boyd H. Anderson High School
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