Barbara Landwehr
Sales/Customer Service
Geneva,IL
Summary
Goal oriented sales and service professional with diverse industry background of client satisfaction. Ready to bring 20 years of work experience to new challenge.
Overview
22
22
years of professional experience
Work History
Patient Access Specialist
Northwestern Medical Group
Warrenville, IL
09.2020 - 08.2021
- Assisted patients with scheduling appointments, providing proper payments and insurance coverages and communicated proper care information.
- Interacted with 20 plus physician's offices and multiple hospital specialist offices to effectively schedule and direct patients through the network.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
Sales Lead/Community Outreach Coordinator
Anne Taylor Loft
Geneva, IL
04.2011 - 09.2020
- Led sales efforts in accordance to Management's needs. Trained and managed sales staff for the regions number one volume store.
- Oversaw day to day sales operations including floor inventory management, transaction balances and customer facing.
- Coordinated with local organizations and groups for community outreach programs.
- Managed fulfillment and processing of online orders.
National Accounts Manager
Medical Staffing Network Healthcare LLC
Warrenville, IL
11.2005 - 04.2011
- Managed contract and all staffing needs for DHHS, working directly with recruiters and teaming partners to place medical staff of all levels.
- Created presentations for as well as developed and maintained relationships with CDC and HIS.
- Maintained all purchase orders to ensure proper funding.
- Increased annual revenue year over year by $7m.
Director of Sales and Marketing
Rand Imaging Center
Arlington Heights, IL
08.2002 - 10.2005
- Managed office administration for staff of 20 for scheduling and daily operations of 150 patients a day.
- Created the sales and marketing plans for 120 physician offices that provide the flow of patients as well as conducted RadWeb Radiology training for each individual office's staff.
- Increased annual office revenue by $750,000 and overall account base to 200 physician offices.
Territory Manager
Cutter & Buck
Seattle, WA
12.1999 - 07.2002
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed territory of 8 mid-west states, pioneering a new category for an existing brand.
- 2001 Salesperson of the year.
Education
Associate of Arts - Fashion Merchandising
Columbia College Chicago
Chicago, ILSkills
Medical terminology
Patient interviewing
Information Collection
Patient Registration
Sales expertise
Professional telephone demeanor
POS systems expert
Account management
Key holder experience
Timeline
Patient Access Specialist
Northwestern Medical Group
09.2020 - 08.2021
Sales Lead/Community Outreach Coordinator
Anne Taylor Loft
04.2011 - 09.2020
National Accounts Manager
Medical Staffing Network Healthcare LLC
11.2005 - 04.2011
Director of Sales and Marketing
Rand Imaging Center
08.2002 - 10.2005
Territory Manager
Cutter & Buck
12.1999 - 07.2002
Associate of Arts - Fashion Merchandising
Columbia College Chicago