Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valeria Evans-Menefee

Houston,TX

Summary

Motivated Patient Care Coordinator/Scheduler knowledgeable in healthcare management, hospital operations and regulatory compliance. Talent for overseeing multiple tasks while maintaining quality care. Hardworking and diligent with passion for patient advocacy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Patient Care Coordinator/Scheduler

Pysch Matters
Houston, TX
06.2021 - 04.2022
  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Delivered excellent patient experiences and direct care.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Worked with patients to schedule tests and procedures.
  • Worked with patients and families to develop future plans and discuss care actions.
  • Upheld confidentiality requirements and regulatory compliance guidelines.

Patient Coordinator/Scheduler

Psych Matter
Houston, TX
11.2021 - 04.2022
  • Developed and maintained courteous and effective working relationships.
  • Improved operations through consistent hard work and dedication.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Worked with customers to understand needs and provide excellent service.
  • Carried out day-to-day duties accurately and efficiently.
  • Used coordination and planning skills to achieve results according to schedule.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Checked-in visitors, distributed visitor badges and managed log books .
  • Scheduled and confirmed appointments for patients.
  • Made 50 phone calls daily to establish first contact with potential patients and set appointments.

Education

Some College (No Degree) - Administrative Assistant

Houston Community College
Houston, TX

Skills

  • Meeting Preparation
  • Explaining Policy and Procedures
  • Knowledge of Community Services and Programs
  • Gathering Information From Patients
  • Communicating to Patients and Families
  • Office Administration
  • Administrative and Office Support
  • Registration and Scheduling
  • Switchboard Operations
  • Patient Registration

Timeline

Patient Coordinator/Scheduler

Psych Matter
11.2021 - 04.2022

Patient Care Coordinator/Scheduler

Pysch Matters
06.2021 - 04.2022

Some College (No Degree) - Administrative Assistant

Houston Community College

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Valeria Evans-Menefee