Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Portera

Matawan

Summary

Passionate and determined professional with experience in Buying, Planning, Merchandising, Wholesale, Product Development and Account Management. Mastering in planning, executing successful inventory buys, and achieving targeted sales goals. Impressive communication and interpersonal skills for providing superior customer service. Highly accomplished in forecasting trends and composing essential reports to identify business growth potential. Expert in working in fast paced environments, and able to multitask with ease.

Overview

10
10
years of professional experience

Work History

Account Manager (Specialty Accounts)

Core Home
05.2020 - Current
  • Set, achieve, and exceed company defined sales goals each year.
  • Maintain high client retention rate by providing exceptional customer service and anticipating client needs.
  • Facilitate and prepare for customer meetings weekly - in addition to customer lunches and dinners.
  • Create and design customer specific merchandise for large department stores (Nordstrom Rack, Target), the Masters Tournament, the Empire State Building, United Nations, etc.
  • Build on-going end caps and planograms for customers.
  • Attend 4 yearly trade shows to observe competition, while selling merchandise to the current market.
  • Coordinate with internal teams to facilitate prompt delivery of client projects.
  • Promote conversion of casual buys into large customers through product knowledge and product solutions - double and tripling business year-over-year.
  • Responsible for a Jr. Account Manager - trained, and providing tasks day-to-day.
  • Perform effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Negotiate prices for products and freights to reduce cost of goods.
  • Handle customer complaints and facilitate negotiations, resolving issues and reaching mutual conclusions.

Merchandise Planner

Macy's
05.2019 - 05.2020
  • Developed and managed the OTB to plan receipts, sales, POS, and markdowns.
  • (Pre-season and in-season from the department level down to the style level).
  • Considering 500+ doors, allocated merchandise based on climate and geography.
  • Advanced proficient in Excel capabilities due to bi-monthly trainings.
  • Prepared and analyzed reports to react to business weekly and produce ad-hoc reporting to find new trends.
  • Collaborated with buyers to ensure accurate forecasting of seasonal trends and product demand.
  • Analyzed historical data to identify opportunities for growth and margin improvement.

Senior Associate Buyer

Barneys New York
01.2015 - 05.2019
  • Began as an intern, and moved through various departments and merchandise categories due to constant restructuring.
  • Facilitated product sourcing for 150+ designer and niche accessory brands within a retail network of full price and outlet stores, and the Barneys Website.
  • Designed, developed, and negotiated private label and exclusive opportunity for the BNY brand.
  • Traveled to Europe for market each season.
  • Wrote new orders season to season for both full price and off-price divisions, and reacted to business as needed.
  • Analyzed sales and history to plan and manage receipt flow during a season while also managing a month-to-month OTB.
  • Worked directly with Divisional Merchandise Manager to maintain a SKU intensive business area. During my time I handled all personal furnishings, hosiery, belts, scarves/gloves/hats, sunglasses and eyewear, watches, jewelry, small and large leather goods, travel, home + stationery.
  • Entered and allocated purchase orders, transfers, markdowns, stock balancing, return to vendors, markdown allowance.
  • Conducted in-depth research to inform decision-making processes and support strategic planning initiatives.
  • Mentored junior associates and interns, fostering professional growth and helping them reach their full potential.

Education

BBA - Merchandising

LIM College
New York, NY
05.2016

Skills

  • Sales Forecasting
  • Microsoft Office
  • Systems Software Expertise
  • Goal oriented
  • Project Management
  • Attention to Detail
  • Task Prioritization
  • Relationship Building
  • Trend forecasting
  • Account development

Timeline

Account Manager (Specialty Accounts)

Core Home
05.2020 - Current

Merchandise Planner

Macy's
05.2019 - 05.2020

Senior Associate Buyer

Barneys New York
01.2015 - 05.2019

BBA - Merchandising

LIM College

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Nicole Portera