Alyssa Pollard
Napa,CA
Summary
Dependable worker recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts.
Overview
10
10
years of professional experience
Work History
Classroom Behavior Assistant
Mcgrew Behavior Services
Napa, CA
08.2023 - Current
- Maintained accurate records of student performance, interventions implemented, and outcomes achieved within the scope of confidentiality requirements.
- Supported the implementation of school-wide positive behavior support programs, contributing to a consistent and cohesive approach to student behavior management.
- Assisted in the collection and analysis of data to monitor progress towards behavioral goals and objectives.
- Promoted self-regulation skills among students by teaching coping strategies and problem-solving techniques.
Nanny
Community Resources for Children
Napa, California
07.2016 - Current
- Encouraged conflict resolution and peer relationships at age-appropriate developmental stages
- Maintained safe environment for children inside the residence property
- Performed light housekeeping as needed by family members
- Prepared and served nutritious meals
- Supervised interaction between siblings and peers for safety and courteous interactions
- Taught life skills in accordance with evolving milestone recommendations.
Cashier/Barista
Panera Bread
Napa, CA
12.2015 - 04.2016
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Greeted customers and offered them assistance where possible.
Cashier/Sandwich Maker
Wendys
Napa, CA
10.2014 - 11.2015
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Effectively communicated with other employees and upper management to ensure complete care of customers
- Evaluated the customers' needs and provided service options to meet their requirements
- Greeted customers and offered them assistance where possible
- Informed customers about current promotions and sales, encouraging them to take advantage.
Education
High school diploma -
Napa High School Campus
Napa, CA10.2016
Skills
- Adaptable
- Hard Worker
- Time management skills
- Problem-solver
- Pleasant, friendly communications
- Efficient processing of transactions
- Reinforcement Systems
- Emotional Regulation Support
- Behavioral Intervention Plans
Awards
- Volunteered at Crohns and Colitis Foundation
- Every Student Succeeding award
- Certificate Of Recognition from California Legislature
- Recognition Certification from Mike Thompson
- Recognition Certification from State Senator
- Held Student Group Support Therapy
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Classroom Behavior Assistant
Mcgrew Behavior Services
08.2023 - Current
Nanny
Community Resources for Children
07.2016 - Current
Cashier/Barista
Panera Bread
12.2015 - 04.2016
Cashier/Sandwich Maker
Wendys
10.2014 - 11.2015
High school diploma -
Napa High School Campus