Giuseppa (Josie) Vitale
Richmond Hill,Ontariop
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
17
17
years of professional experience
Work History
Waitress Supervisor
Swiss Chalet Restaurant
Richmond Hill, ONTARIO
05.2006 - 09.2023
- Ensured compliance with all health department regulations related to food handling and storage procedures.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Maintained accurate records of sales transactions and inventory levels.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Explained goals and expectations required of trainees.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Maintained clean work environment by enforcing sanitation standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Fostered teamwork among staff through effective communication techniques.
- Ensured compliance with all health department regulations and guidelines.
Education
High School Diploma -
COSTI
TORONTO, ON01-1987
Skills
- Waiting tables
- Complaint Handling
- Hygiene standards
- Menu knowledge
- Customer Service
- Worker Training
- Food Safety
- Multitasking
- Interpersonal Communication
- Continuous Improvement
- Excellent Communication
- Reliability
- Serving expertise
- Professional Demeanor
- Greeting and Seating Guests
Accomplishments
- EMPOYEE OF THE MONTH
Timeline
Waitress Supervisor
Swiss Chalet Restaurant
05.2006 - 09.2023
High School Diploma -
COSTI
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