Carmen Peerani

Attended front desk services, answered the phone.

Greeted visitors and vendors. Assisted with employees inquiries

Processed and handled requisitions followed-up by delivery tickets, and verification of items listed. Sent delivery ticket to accounting to produce invoice.

Download, verified Invoices and processed for payment.

Scheduled and tracked meetings posted on calendar

Assisted new hires with various employee forms.

Managed filing system, entered data and completed other clerical tasks.

Checked printers and other office devices daily, for efficiency and productivity.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer calls and emails to answer questions about products and services.
• Resolved concerns with products or services to help with retention and drive sales.
• Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.

• Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
• Provided phone-based instructional services for discharged patients and in-home caretakers.
• Participated in contact tracing efforts, informing individuals by phone of potential exposure and providing direction to available testing locations.
• Maintained confidentiality regarding client's personal health information.