Daniel Schear
Orlando
Summary
Professional hospitality leader prepared for Front of House Manager role. Skilled in team collaboration, customer service, and conflict resolution. Strong focus on achieving results and adapting to changing needs. Reliable, approachable, and effective in managing staff and ensuring exceptional guest experiences.
Overview
4
4
years of professional experience
Work History
Front of House Manager
Anthonys Coal Fired Pizza & Wings
09.2023 - Current
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Managed the schedule for over 30 employees and applied forecasted sales and labor for weeks accordingly.
- Traveled from Orlando to Altamonte Springs for the Company to help fill in the manager role when other stores had no manager!
- Managed the schedule for over 30 employees and applied forecasted sales and labor for weeks accordingly.
Manager
Anthonys Coal Fired Pizza & Wings
01.2023 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Managed over 25 employees and hired over 10! I also traveled from Pennsylvania to New Jersey for my region to help other stores.
- Counted and Imported inventory for entire store
- Ordered for the store from vendors such as US Foods and Southern Glazers
Server
Anthonys Coal Fired Pizza
11.2020 - Current
- Bussed after the guest and cleaned to ensure that the table was ready to go for the next customer
- Made salads and brought food from the kitchen to my tables basically a normal server job
- Took orders from customers including opening wine bottles and pouring beer for the customers
- Won a contest for selling the most gift cards in order to increase sales from 2020 which we went up over 5%
Education
Bachelor of Arts - Hospatality Management
UCF
Orlando, FL05-2026
Skills
- Hiring
- Training and mentoring
- Training and coaching
- POS system operations
- Food costs
- Point of sale systems
- Scheduling
Timeline
Front of House Manager
Anthonys Coal Fired Pizza & Wings
09.2023 - Current
Manager
Anthonys Coal Fired Pizza & Wings
01.2023 - 09.2023
Server
Anthonys Coal Fired Pizza
11.2020 - Current
Bachelor of Arts - Hospatality Management
UCF
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