SARMAD AWAIS
Pittsburg,CA
Summary
Well-versed in building positive relationships with customers and other stakeholders with proven track record in demanding sales & management skills. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
6
6
years of professional experience
Work History
Scrum Master Intern
CISCO
San Jose, CA
09.2021 - 12.2021
- Coaching a team to adapt from their legacy approach to Scrum Structured framework for increased efficiency and better roadmap planning
- Facilitate daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos, and other Scrum-related meetings - Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
SALES CONSULTANT
AT&T
Pinole, CA
11.2019 - Current
- Successfully meet the challenges of a fast-paced environment while hitting metrics and quotas
- Provide high-level of customer satisfaction through excellent service, assessing customers’ needs
- Remain knowledgeable about the company’s product and services, cross-selling products; handling merchandise returns, teaming up with co-workers to render proper service to customers and suggesting ways to improve sales.
SALES CONSULTANT
SPRINT
El Cerrito, CA
09.2016 - 10.2019
- Consulted with clients to understand their business and gather first-person perspective to their operations
- Use the knowledge of clients’ business needs and provide tailored recommendations and solutions to support growth
- Develop and sustain relationships with existing customer base, building rapport as a personable and trusted representative.
Education
Bachelor of Information Systems -
University of Texas
Skills
Public speaking
Project Management
Customer interaction
Agile Planning
Servant Leadership
Time Management
Detail-Oriented
Timeline
Scrum Master Intern
CISCO
09.2021 - 12.2021
SALES CONSULTANT
AT&T
11.2019 - Current
SALES CONSULTANT
SPRINT
09.2016 - 10.2019
Bachelor of Information Systems -
University of Texas