BURESHYO UMURERWA

• Planned, designed, and scheduled phases for large projects.
• Negotiated contracts with vendors that led to cost savings while maintaining a high level of service quality.
• Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
• Streamlined project delivery by implementing Agile methodologies and improving collaboration among team members.
• Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
• Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
• Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
• Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team.
• Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
• Led and managed staff of [Number] team members engaged in administering complex IT infrastructure.
• Oversaw quality assurance testing processes, ensuring that all software met organizational standards before deployment.
• Collaborated with external partners for outsourcing tasks when necessary without compromising quality or timeliness.
• Wrote, updated and maintained project documentation.

• Completed appeals of denied claims on patient bills.
• Developed customized billing reports for internal stakeholders, supporting informed decision-making processes.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
• Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
• Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
• Assisted in the preparation of annual budgets by providing detailed analysis of historical revenue data and projecting future trends.
• Optimized billing processes by implementing efficient invoicing and payment tracking systems.
• Maintained strict confidentiality when handling sensitive client information, adhering to HIPAA or other privacy guidelines as required in specific industries.
• Reduced billing errors through consistent review and reconciliation of account discrepancies.
• Continually sought opportunities for process improvement, leading to increased efficiency and effectiveness within the billing department.
• Ensured compliance with relevant regulations by maintaining up-to-date knowledge of industry standards and legal requirements in medical or other specific industries as applicable.

• Spearheaded a dynamic team of TALI professionals, driving planning and execution efforts primarily to refine software implementation processes to achieve optimal efficiency.
• Proactively managed project risks and issues, skillfully implementing mitigation strategies to minimize disruptions and ensure the seamless progression of initiatives.
• Identified and navigated program obstacles, effectively communicating potential impacts to the team and fostering collaborative problem-solving to overcome challenges.
• Facilitated regular project status meetings, delivering transparent updates to stakeholders and ensuring alignment with project objectives and broader organizational goals.
• Orchestrated the successful completion of the Neon CRM implementation, resulting in improved data layouts, quantifiable reductions in operational costs, and enhanced financial reports—a testament to a results-driven approach and dedication to achieving impactful outcomes.

• Developed systems and procedures to improve operational quality and team efficiency.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Analyzed and reported on key performance metrics to senior management.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.