Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Smith

Retail Sales
Griffin,Georgia

Summary

Okay, I will stop here with the formalities and tell you a bit about myself.


My whole life I have grown up in business from a very young age. I am a business minded individual who surprisingly isn't money motivated. I have gotten into business early and helped them grow as it is a passion of mine.


I also started my own business in 2019 creating and manufacturing e-liquid for the vaping market.


I have a long history of business to business experience and consumer experience.


I have always been the guy that the rest of the team leans on when dealing with an upset customer or general problems that are lie in the grey area. I thrive in the grey area.


When I worked at the wholesale flooring company, I became the top sales person to walk into the door within my first two months, the owner realized I was also business savvy and put me as the team lead. He had me develop and grow a large section of the commercial branch doing business to business contracts as well and going to trade events.


I was the general manager at Mower Doc where I ended up basically running the small business for the owner until he sold it in the last year. I worked there for 7 years, it was my first job after highschool and I was fortunate to have a great mentor there. I also became a master service technician in my time there (we worked on and sold outdoor power equipment. I.E Riding mowers, push mowers, generators etc.)


Currently I am helping my mother develop and grow her tobacco shop business. We have grown from nothing to doing over 1.4mil a year and still seeing rapid year over year growth.


I am not highly educated in the traditional since of college, I did not attend college however, I am always looking to absorb new knowledge in my life and I have quite a bit of experience in business and sales.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Manager of Operations

Mainstreet Discount Tobacco
Griffin, GA
03.2019 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Spearheaded department training to enhance employee performance and boost employee productivity.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Sales Leader

Woodwudy Wholesale Flooring
Fayetteville, GA
01.2018 - 12.2018
  • Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
  • Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management for review.
  • Led sales team to exceed quarterly sales goals.
  • Built professional relationships with local influencers to successfully boost reputation within [Location] community.
  • Negotiated contracts with service providers and customers to achieve profitability goals.
  • Developed multiple sales strategies to address range of project and customer types.
  • Enhanced company profile by attending industry trade shows and conferences to answer questions, promote products and offer informative talks.
  • Trained, coached and mentored new sales associates for maximum performance.
  • Negotiated contracts and sales terms with new and existing clients.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.

General Manager

Mower Doc
McDonough, GA
07.2014 - 12.2017
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Lead Sales team for outdoor power equipment.
  • Identified trends in customer marketplaces to develop valuable solutions.

Education

High School Diploma -

Griffin Christian High
Griffin, Ga
01.2010 - 08.2014

Skills

Staff Management

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Timeline

Manager of Operations

Mainstreet Discount Tobacco
03.2019 - Current

Sales Leader

Woodwudy Wholesale Flooring
01.2018 - 12.2018

General Manager

Mower Doc
07.2014 - 12.2017

High School Diploma -

Griffin Christian High
01.2010 - 08.2014
Joshua SmithRetail Sales