Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Smith

Retail Sales
Griffin,Georgia

Summary

Okay, I will stop here with the formalities and tell you a bit about myself.

My whole life I have grown up in business from a very young age. I am a business minded individual who surprisingly isn't money motivated. I have gotten into business early and helped them grow as it is a passion of mine.

I also started my own business in 2019 creating and manufacturing e-liquid for the vaping market.

I have a long history of business to business experience and consumer experience.

I have always been the guy that the rest of the team leans on when dealing with an upset customer or general problems that are lie in the grey area. I thrive in the grey area.

When I worked at the wholesale flooring company, I became the top sales person to walk into the door within my first two months, the owner realized I was also business savvy and put me as the team lead. He had me develop and grow a large section of the commercial branch doing business to business contracts as well and going to trade events.

I was the general manager at Mower Doc where I ended up basically running the small business for the owner until he sold it in the last year. I worked there for 7 years, it was my first job after highschool and I was fortunate to have a great mentor there. I also became a master service technician in my time there (we worked on and sold outdoor power equipment. I.E Riding mowers, push mowers, generators etc.)

Currently I am helping my mother develop and grow her tobacco shop business. We have grown from nothing to doing over 1.4mil a year and still seeing rapid year over year growth.

I am not highly educated in the traditional since of college, I did not attend college however, I am always looking to absorb new knowledge in my life and I have quite a bit of experience in business and sales.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Manager of Operations

Mainstreet Discount Tobacco
Griffin, GA
03.2019 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Spearheaded department training to enhance employee performance and boost employee productivity.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Sales Leader

Woodwudy Wholesale Flooring
Fayetteville, GA
01.2018 - 12.2018
  • Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
  • Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management for review.
  • Led sales team to exceed quarterly sales goals.
  • Built professional relationships with local influencers to successfully boost reputation within [Location] community.
  • Negotiated contracts with service providers and customers to achieve profitability goals.
  • Developed multiple sales strategies to address range of project and customer types.
  • Enhanced company profile by attending industry trade shows and conferences to answer questions, promote products and offer informative talks.
  • Trained, coached and mentored new sales associates for maximum performance.
  • Negotiated contracts and sales terms with new and existing clients.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.

General Manager

Mower Doc
McDonough, GA
07.2014 - 12.2017
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Lead Sales team for outdoor power equipment.
  • Identified trends in customer marketplaces to develop valuable solutions.

Education

High School Diploma -

Griffin Christian High
Griffin, Ga
01.2010 - 08.2014

Skills

Staff Management

Procurement and sales

Business administration

Project planning and development

Negotiation

Employee relations and conflict resolution

Natural leader

Sales background

Timeline

Manager of Operations

Mainstreet Discount Tobacco
03.2019 - Current

Sales Leader

Woodwudy Wholesale Flooring
01.2018 - 12.2018

General Manager

Mower Doc
07.2014 - 12.2017

High School Diploma -

Griffin Christian High
01.2010 - 08.2014
Joshua SmithRetail Sales