Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Education and Training
Timeline
Generic

Crystal Popik

Falling Waters

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. Seasoned with 10 years of comprehensive experience boosting sales revenue and bottom-line profitability using strategic approaches. Collaborative leader committed to increasing overall profits and managing employee productivity.

Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Inventory Control Specialist

Costco Wholesale Corp
04.2023 - Current
  • Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
  • Built strong vendor relationships for timely goods and materials deliveries.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Facilitated communication between departments regarding inventory-related matters, promoting a collaborative approach to problemsolving.
  • Performed data entry and completed proper paperwork.
  • Assisted in reducing excess inventory through accurate forecasting, demand planning, and close collaboration with the sales team.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Foods Manager

Costco Wholesale Corp
01.2023 - 04.2023
  • Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
  • Reduced food waste by closely monitoring inventory levels and adjusting decisions accordingly.
  • Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
  • Improved employee retention rates with thorough training programs and ongoing professional development opportunities.
  • Negotiated vendor contracts for better pricing options on ingredients while not compromising on quality or freshness of products used in our dishes.
  • Fostered a team-oriented atmosphere among employees through effective communication techniques and regular performance evaluations.
  • Achieved consistent Food Safety Inspection scores by maintaining a clean, organized, and compliant working environment.
  • Mentored junior staff members for career growth within the company while maintaining high standards of excellence in their work performance.
  • Collaborated with other department managers to create cross-functional promotions and special events that boosted sales revenue.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Implemented effective inventory control systems to reduce food spoilage and waste.

Centers Manager

Costco Wholesale Corp
12.2021 - Current
  • Oversees merchandising and directs employees for Center area of the sales floor and other areas of the warehouse.
  • Addresses personnel issues and oversees tasks performed by supervisors and employees.
  • Responsible to understand, teach, and maintain the Costco culture, and its core values and ethics.
  • Assists in coordinating programs necessary for successful sales and operations within the warehouse.
  • Monitors sales and trends to arrange product placement and plans accordingly to reach warehouse goals set in place.
  • Writes and inputs employee schedules and changes to accommodate business needs.
  • Composes and issues employee annual reviews and regular coaching to communicate positive feedback and areas of opportunity.

Night Merch Manager

Costco Wholesale Corp
03.2021 - 12.2021
  • Oversees night merch employees and directs them to areas of the sales floor and other parts of the warehouse as needed.
  • Receives depots and other deliveries that are scheduled daily and coordinates plan of action for stocking and recovery of the warehouse after closing.
  • Observes employee performance, productivity and accuracy, providing regular feedback and areas of opportunity as needed.
  • Leads, schedules, provides training, encouragement, advice, and feedback to area employees. Assists in conducting job interviews. Drafts and participates in presentation of employee performance evaluations.
  • Reviews sales reports and department budgets. Communicates with Merchandise Manager regarding quantity, status, price, delivery, vendor returns, and promotion of merchandise.
  • Coordinates and participates in merchandise moves. Reviews lists of items for Forklift Drivers to place in the aisles for stocking. Assists with stocking, blocking, facing, pulling cardboard and forklift driving.
  • Checks for accurate signage, product rotation and pull dates for perishable items. Implements plan and practices to reduce loss due to damaged and destroyed merchandise.

Assistant Front End Manager

Costco Wholesale Corp
11.2020 - 03.2021
  • Provides and ensures prompt and courteous member service by responding to member and employee concerns using problem-solving skills, tact and discretion.
  • Oversees execution of plans for special promotions and increasing department productivity. Schedules, develops, counsels, trains, and directs department personnel. Makes recommendations for hiring, promotion and termination to Warehouse Manager. Reviews and approves area timecards. Drafts and participates in presentation of employee performance evaluations.
  • Communicates with Front End Manager regarding department budgets and training, staffing and scheduling needs. Writes, reviews, adjusts department schedule accordingly.
  • Coordinates, models, and participates in Front End Supervisor duties, ensuring that proper department procedures are followed.
  • Fills in for and assists Front End Manager as necessary, implementing and upholding safety and security procedures.

Merch Supervisor

Costco Wholesale Corp
06.2019 - 11.2020
  • Oversees and coordinates activity for merchandising of sales floor.
  • Reviews sales reports. Communicates with Merchandise Manager regarding quantity, status, vendor returns, and promotion of merchandise.
  • Provides and ensures prompt and courteous member service. Maintains current knowledge of product.
  • Checks for accurate signage, product rotation and pull dates for perishable items. Implements plan and practices to reduce loss due to damaged and destroyed merchandise.
  • Responds to employee concerns using problem-solving skills, tact, and discretion.
  • Develops and maintains a team atmosphere through communication and mentoring. Establishes new ways of acknowledging positive performance to support employee morale.

Membership/Front End Supervisor

Costco Wholesale Corp
07.2017 - 05.2019
  • Determines number of registers needed to accommodate members and maintain productivity. Coordinates employee breaks, lunches, and side tasks. Asks for help from other departments when necessary.
  • Arranges register fund increases and change orders, delivers lock-up merchandise, verifies prices, approves checks, assists with cashier questions, overrides register system flags and corrects problems to enable smooth flow of members through the lines.
  • Performs cashiering, boxing, and other Front End duties as necessary, upholding safety and security procedures. Assists members with questions and problems regarding merchandise, membership, payment or service to provide prompt and courteous member service.
  • Carries out and ensures employee participation in Front End Manager’s plans for special promotions and increasing department productivity
  • Performs support duties for Front End management team. Schedules employees, makes supply orders, arranges for equipment maintenance and repair, tracks employee errors, oversees member service crew, and coordinates and tracks safety training and merchandise return audits.
  • Uses computer to research merchandise for item number, past and current price, department number and warranty information. Issues refunds by cash or store credit. Maintains large register fund in organized manner, orders and verifies cash fund increases.
  • Keys information in register system for disposition tags on non-saleable items, slip-prints in register and Address 9805 Parma Drive attaches to items. Keys information for price adjustment slips, slip-prints in register and retains. Attaches return receipts to merchandise. Moves returned merchandise to staging area for further processing.
  • Coordinates and participates in department counter duties, such ad processes member sign ups, renewals, and added cards using computer camera and card printer. Refunds members for returned merchandise. Keys credit applications.

Merchandise Stocker

Costco Wholesale Corp
03.2016 - 07.2017
  • Follows merchandising standards and practices. Aligns product, collects and returns stray items, stocks to maintain high product levels.
  • Communicates with supervisors and managers to determine merchandising plan and priorities. Writes list of products to be brought from steel, by forklift driver, for stocking.
  • Stocks opened cases on shelves. Moves and positions pallets of merchandise using manual pallet jack. Stacks product from partial pallets onto full pallets.
  • Provides prompt and courteous member service. Helps members to load large items into their cart, directs members to products, and relates product status knowledge.
  • Pulls loose cardboard and slip-sheets from floor. Clears sales floor of debris and sweeps. Removes empty pallets from the sales floor. Operates cardboard baler and trash compactor. Rewraps loose product using shrink-wrap.
  • Sets up display models, assembling as necessary. Modifies displays for safe handling by members, e.g., bolting heavy equipment, taping blade edges. Follows all safety and security procedures.
  • Observes and ensures correct product signage. Checks code dates to ensure proper rotation and minimize salvage.

Assistant Front End Manager

Costco Wholesale Corp
12.2014 - 03.2016
  • Provides and ensures prompt and courteous member service by responding to member and employee concerns using problem-solving skills, tact and discretion.
  • Oversees execution of plans for special promotions and increasing department productivity. Schedules, develops, counsels, trains, and directs department personnel. Makes recommendations for hiring, promotion and termination to Warehouse Manager. Reviews and approves area timecards. Drafts and participates in presentation of employee performance evaluations.
  • Communicates with Front End Manager regarding department budgets and training, staffing and scheduling needs. Writes, reviews, adjusts department schedule accordingly.
  • Coordinates, models, and participates in Front End Supervisor duties, ensuring that proper department procedures are followed.
  • Fills in for and assists Front End Manager as necessary, implementing and upholding safety and security procedures.

Education

Some College (No Degree) - Paralegal Studies

Augusta Technical College
Augusta, GA

Skills

  • Project Management
  • Sales Techniques
  • Staff Development
  • Staff Training
  • Communication
  • Multitasking and Prioritizing
  • Organization
  • Initiative and Problem-Solving Abilities
  • Dependability
  • Inventory monitoring

Additional Information

  • Other work experience since hire date of October 2011 includes Front End Assistant, Membership Assistant, Refund Cashier, and Food Court Supervisor.

Accomplishments

  • Merch 101 program completion in 2016.

Education and Training

other

Timeline

Inventory Control Specialist

Costco Wholesale Corp
04.2023 - Current

Foods Manager

Costco Wholesale Corp
01.2023 - 04.2023

Centers Manager

Costco Wholesale Corp
12.2021 - Current

Night Merch Manager

Costco Wholesale Corp
03.2021 - 12.2021

Assistant Front End Manager

Costco Wholesale Corp
11.2020 - 03.2021

Merch Supervisor

Costco Wholesale Corp
06.2019 - 11.2020

Membership/Front End Supervisor

Costco Wholesale Corp
07.2017 - 05.2019

Merchandise Stocker

Costco Wholesale Corp
03.2016 - 07.2017

Assistant Front End Manager

Costco Wholesale Corp
12.2014 - 03.2016

Some College (No Degree) - Paralegal Studies

Augusta Technical College
Crystal Popik