Jim Palomba
Naugatuck,Connecticut
Summary
Results-driven professional successful at optimizing administrative procedures to control costs and improve operations. Experienced in building positive relationships with customers and staff to underpin sustainable policies. Natural leader and analytical problem-solver with articulate communication style.
Overview
41
41
years of professional experience
Work History
Director of Admissions
Trinity Terraces
Watertown, CT
07.2021 - 05.2024
- Worked diligently on marketing start-up facility in SNF.
- Fully occupied 46 bed facility SNF (with waiting list) within 1 year of new start-up.
- Great connect with staff and able to get along with all personnel.
- Great ability to learn new programs and willing to undergo further training.
- Outstanding power of delegation and well organized.
- Complete respect and confidence gained from superiors.
- Active in SWOT and QUAPI programs.
- Excellent listener.
- Outstanding customer service with very strong interpersonal skills.
Director of Social Services/Director of Admissions
Watertown Convalarium
Watertown, CT
09.2018 - 10.2020
- Even temperament under stressful situations.
- Outstanding relations with residents and families.
- Outstanding relations with all vendors and business contacts.
- Great listener.
- Able to learn and absorb new programs quickly.
- Performed all tasks at hand, regardless of job description.
- Active in resident activities
President
Palomba Associates
Waterbury, Connecticut
01.2014 - 01.2017
- Performed all duties of business operations from the bottom up.
- Responsible for customer relations, minor bookkeeping, budgeting, property inspections, appraisals, and bill paying.
- Direct liaison between the insurance company and the customer, having direct contact with the customer.
- Excellent customer relations.
Insurance /Appraiser/Customer Service Representative Team Lead
Palomba Associates
Waterbury, Connecticut
06.1983 - 01.2014
- Inspected properties for risk evaluation for insurance underwriting purposes.
- Great ability to help customers understand the requirements and policies of the company.
- Liaison between the insurance company and the customer.
- Problem solver.
- Excellent relations with people from all walks of life.
Education
Bachelor of Arts - Business Administration
University of Connecticut
Storrs, CT06-1983
Skills
- Very Strong Interpersonal skills
- Excellent advocate for the customer
- Very even temperament under stressful situations
- Actively involved in SWOT and Quapi programs
- Excellent public relations skills
- Excellent communication skills
- Outstanding ability to get along with all staff and customers
Accomplishments
- Captain of High School Soccer Team
- Played College baseball at Uconn.
Timeline
Director of Admissions
Trinity Terraces
07.2021 - 05.2024
Director of Social Services/Director of Admissions
Watertown Convalarium
09.2018 - 10.2020
President
Palomba Associates
01.2014 - 01.2017
Insurance /Appraiser/Customer Service Representative Team Lead
Palomba Associates
06.1983 - 01.2014
Bachelor of Arts - Business Administration
University of Connecticut