Motivated reliable employee seeking Remote position. Offering punctuality, excellent communication and good judgment.
Overview
7
7
years of professional experience
Work History
Roof Repair Specialist /Salesman
Premium Roofing & Restoration
Minneola, FL
06.2020 - 01.2022
Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
Conducted procedures to determine root cause of customer problems and provide accurate repair recommendations.
Maintained inventory of repair supplies and order materials.
Worked with diverse types of weather conditions.
Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
Inspected problem roofs to determine best repair procedures.
Installed, repaired, and replaced single-ply roofing systems.
Effectively communicated with clients in person and through phone and email.
Knowledge of roofing materials, techniques and cost effectiveness.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Increased sales by offering advice on purchases and promoting additional products.
Retained excellent client satisfaction ratings through outstanding service delivery.
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Promptly responded to inquiries and requests from prospective customers.
Educated customers about billing, payment processing and support policies and procedures.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Carried out day-day-day duties accurately and efficiently.
Roof Repair Specialist/Salesman
Proformance Roofing
Apopka, FL
04.2018 - 06.2020
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Recommended products to customers, thoroughly explaining details.
Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Inspected problem roofs to determine best repair procedures.
Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
Effectively communicated with clients in person and through phone and email.
Installed, repaired, and replaced single-ply roofing systems.
Safely used all tools and equipment to prevent worksite injuries.
Inspected roofs and identified deficiencies for repair cost estimation.
Provided accurate information to estimators for major change orders.
Knowledge of roofing materials, techniques and cost effectiveness.
Expanded knowledge of roofing materials, techniques and cost effectiveness.
Worked with diverse types of weather conditions.
Spoke with roofing customers and answered questions regarding concerns and requests.
Calculated materials and labor required to complete jobs on-schedule and prepared estimates.
Carried out day-day-day duties accurately and efficiently.
Roofing Laborer
Sanchez Pro Elevated Construction
Astatula, FL
08.2016 - 03.2018
Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
Inspected problem roofs to determine best repair procedures.
Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
Repaired and restored roofing of residential buildings.
Carried out day-day-day duties accurately and efficiently.
Concrete Laborer
Pace Concrete
Apopka, FL
Measured precise amounts of concrete and verified levelness to improve quality of finished product.
Installed rebar and molded expansion joints and edges for concrete projects.
Mixed, spread and patched concrete to specifications.
Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
Set wood and other forming materials to prepare for concrete pours.