Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jaida Gill

Orange Park

Summary

Dynamic leader with proven success in organizational development and problem-solving, honed at Delaware North and Chik-Fil-A. Excelled in mentoring, enhancing customer satisfaction, and implementing effective training programs. Skilled in both leadership and cleaning sanitation, adept at driving team efficiency and maintaining high-quality standards.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Executive Team Trainer

Chik-Fil-A
11.2020 - Current
  • Promoted a growth mindset among executives by consistently reinforcing the importance of continuous personal and professional development.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to contribute effectively from day one.
  • Collaborated with senior management to design targeted training programs addressing specific organizational challenges and goals.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Supervisor

Delaware North
08.2023 - 11.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Enhanced customer satisfaction with timely and accurate food preparation, attentive service, and proactive problem resolution.
  • Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
  • Adapted quickly to changing circumstances or unexpected challenges in daily operations without sacrificing quality standards or customer satisfaction levels.
  • Monitored food preparation, production, and plating for quality control.

Education

Culinary Arts And Hospitality

First Coast Technical College
Saint Augustine, FL
06.2023

Skills

  • Organizational development
  • Succession planning
  • Problem-solving
  • Cleaning and sanitation

Certification

Serve safe

Timeline

Supervisor

Delaware North
08.2023 - 11.2024

Executive Team Trainer

Chik-Fil-A
11.2020 - Current

Culinary Arts And Hospitality

First Coast Technical College

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Jaida Gill