Muskan Jiwani
Ingleside,Tx
Summary
Skilled in operational management, sales management, financial oversight, and delivering exceptional customer service. Utilize strategic planning and problem-solving techniques to improve efficiency and workflow. Highly self-driven, with a strong work ethic and the ability to manage multiple tasks simultaneously.
Overview
8
8
years of professional experience
Work History
Retail Store Manager
AB JIWANI, LLC
10.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with customers.
- Managed daily financial transactions, including invoicing, bookkeeping, and banking activities.
Back Office Administrator
Dream Deals, LLC (Cellphone Retail Group)
09.2022 - 09.2023
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the company.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Reconciled account files and produced monthly reports.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Completed weekly, bi-weekly and monthly payroll for employees.
School Financial Officer
Acorns International School
07.2017 - 04.2022
- Developed and managed the school’s annual budget in collaboration with school leadership.
- Prepared and presented monthly, quarterly, and annual financial reports for school management.
- Managed accounts payable and accounts receivable processes, ensuring timely payments and collections.
- Managed the school’s payroll, ensuring accurate and timely salary distribution.
- Monitored cash flow and ensured the school maintains adequate liquidity to meet financial obligations.
- Oversaw the management of the school’s bank accounts.
Education
Bachelor of Computer Applications - Computer Applications And Accounting
Som-Lalit Institute of Computer Application
Gujarat, India06-2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Shift scheduling
- Sales management
- Financial management
- Financial records oversight
- Computer skills
- Multitasking
Languages
English
Hindi
Gujarati
Native or Bilingual
Timeline
Retail Store Manager
AB JIWANI, LLC
10.2023 - Current
Back Office Administrator
Dream Deals, LLC (Cellphone Retail Group)
09.2022 - 09.2023
School Financial Officer
Acorns International School
07.2017 - 04.2022
Bachelor of Computer Applications - Computer Applications And Accounting
Som-Lalit Institute of Computer Application
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