Reena Pender

• Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
• Scaled out and mixed ingredients according to recipes.
• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
• Decorated cakes, cupcakes and other pastries according to Chef’s instructions.
• Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
• Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
• Monitored temperatures of ovens, proof boxes and other equipment.
• Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
• Checking Cooler and freezer temperatures in everyday basis and ensuring HACCP books are signed and updated.

• Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Maintained clean, hygienic kitchen workspace by sweeping and mopping.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace by sweeping, mopping and cleaning kitchen tools and boards in slow shift.
• Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
• Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
• Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
• Becoming a floater to provide support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
• Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
• Sharpened knife skills, resulting in precise cuts and reduced preparation time.
• Measured, weighed, and mixed appropriate ingredients according to recipe directions.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process, ensuring compliance with health and safety regulations.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Assisted in inventory counting, maintaining adequate stock levels for efficient kitchen operations.
• Followed strict standards for food handling and safety, minimizing risks to customers.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Processed customer service orders promptly to increase customer satisfaction.

( Fuse Bar, Findley’s Pub, Jack Daniel )

• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions related to kitchen duties and instructions.
• Operated Fryer and Grills.
• Maintaining a sharpened knife for easy use and ensuring the cutting of meats and vegetables are precise and ensuring proper usage to avoid cuts and accidents.
• Checked food temperature regularly by using Food Thermometer to verify proper cooking and safety.
• Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
• Keeping tools organized for easy access when needed.
• Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
• Wrapped up,properly labelled and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
• Kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Assisted Executive Chef in preparation for food tasting of seasonal menu for Findley’s Pub.
• Joined competition for more cultural culinary experience.

• Brainstormed and implemented creative event concepts and themes.
• Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
• Consulted with customers to determine objectives and requirements for events.

• Assisted in Events decoration as to what the customer requested and needs according to the party theme.