Michelle Payne
PIEDMONT,AL
Summary
Knowledgeable School Food Service and Housekeeping Manager with six years experience specializing in inventory receiving, sorting, and storing. Maintain cost controls through correct portioning and minimizing waste.
Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of special needs students.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager of Food Service and Housekeeping
The Learning Tree, Inc.
Piedmont, AL
11.2011 - Current
- Placed orders for housekeeping and cafeteria supplies.
- Managed staff of two housekeepers.
- Managed team productivity and workflow to exceed quality standards.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Inspected kitchen appliances, equipment and work areas to verify functional operation and cleanliness.
General Manager
Shuler Enterprises
Jacksonville, Alabama
11.2009 - 11.2011
- Managed budget implementations, employee reviews, training, and schedules.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Managed 12 staff members.
Education
Associate of Applied Science - Network Systems Administration
DeVry University
Downers Grove, IL10.2011
Skills
- Task Prioritization
- Health Standards Compliance
- Cross-Department Collaboration
- Stock Inventory Management
- Inspecting Completed Work
- Personal Protective Equipment
- Safe Chemical Handling
- Monitoring Food Preparation
- Anticipating Problems
- Portion Control
- Employee Performance Evaluations
- Food Safety and Quality
Certification
CPR/ First Aid
Achievments
Back2Basics Huddle House Management Fundamentals Workshop
ServSafe Food Handler Certification-National Restaurant Association
Registered Professional Cleaner Level 2- Maid Training Academy
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Leo Rosten
Timeline
Manager of Food Service and Housekeeping
The Learning Tree, Inc.
11.2011 - Current
General Manager
Shuler Enterprises
11.2009 - 11.2011
Associate of Applied Science - Network Systems Administration
DeVry University
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