Elvira Davis
Toledo,OH
Summary
Driven and resourceful administrative professional with 15 + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Assistant & Board Liaison
Toledo Alliance for the Performing Arts
Toledo, OH
05.2021 - Current
- Provides direct administrative support to President & CEO and Music Director
- Managing schedules, setting appointments, and making reservations as needed
- Act as gatekeeper to internal and external constituencies
- Create and submit expense reports and coordinate reimbursements
- Coordinate travel, lodging and/or transportation as needed
- Coordinate Board and sub-committee meetings and prepare subsequent documents
- Guest artist travel coordination
- Office management
- Organized and coordinated conferences and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Upheld strict timetables by maintaining accurate, balanced calendars.
Accounts Payable/Accounts Receivable Specialist
Ransom & Randolph
Maumee, OH
01.2021 - 04.2021
- Assisted with month and year end close
- Supplier statement reconciliation
- Processed daily lockbox deposits and credit card receipts
- Matched invoices with purchase orders
- Entered invoices for payment to include in check runs
- Performed collection activities on delinquent accounts
- Applied cash to customer accounts and processed credit card payments
- Verified vendor accounts by reconciling monthly statements and related transactions.
- Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports.
- Reviewed each invoice and requisitions for payment approval.
Invoicing Specialist
Schindler Elevator Corporation
Holland, OH
05.2019 - 10.2020
- Responsible for billing for new construction and modification elevator projects for 11 districts
- Manual billing on Excel worksheets for special handled jobs
- Reconciliation of billing between internal and external billing systems
- Examination of contract terms to ensure accurate billing
- Monthly district calls to ensure billing is up to date versus work performed on job
- Fulfill any special request by local office and/or customer to ensure payment
- Work closely with DAS(District Account Specialist) to make sure payments are collected and applied correctly.
- Responded to customer concerns and questions on daily basis.
- Developed rapport with clients and vendors to cultivate loyalty and satisfaction.
Claims Specialist
Union Home Mortgage
Sylvania, OH
08.2017 - 04.2019
- Responsible for submission of claims for reimbursement to Freddie Mac, Fannie Mae, HUD and
- Mortgage Insurance companies for delinquent loans and disposed properties
- Run daily Claims Payment Report and update payment data to individual spreadsheets for each loan
- Loan reconciliation after any event
- Reinstatement, modification, payoff or disposition)
- Remit funds back to investors after loan reconciliation, if applicable
- Review all incoming invoices related to delinquencies and dispositions from attorneys and vendors to ensure accuracy before submitting for payment
- Help with collection calls, when needed
- Take borrower payments over the phone, when needed.
- Conducted full claim investigations and reported updates and legal actions.
Customer Service Representative
Jones-Hamilton Co
Walbridge, OH
02.2015 - 10.2016
- Handle emergency after hours (evenings and weekends) calls or orders received by the plant or through direct contact with the customer or supplier by rotating responsibility for carrying an after-hour’s sales phone
- Maintain accurate and thorough documentation of customer problems and complaints
- Provide customers with shipment weights and proof of delivery as requested
- Maintains customer information files and ship-to pricing documents supplied by sales both by paper and for electronic filing and is responsible for appropriate entries into MAPICS computer system 2
- E
- Gordon 419-466-1576
- Responsible for compliance with customers request for SPC, certificate of analysis and other requested data
- Process all necessary paperwork for customer and supplier specifications for each scheduled shipment
- Maintains customer and warehouse telemetry reading/inventory logs and places orders as indicated by agreements and guidelines
- Schedule daily outbound shipments with carriers and supply locations
- Prepare paperwork for shipments including but not limited to; Bill of Lading, loading order, certificates of analysis or compliance, packing list, and customs documentation as required
- Communicates promptly with Transportation & Logistics personnel all service issues relating to carriers and loading facilities
- Perform daily invoicing audit for accuracy prior to release of invoices to customers
- Provide Accounting Department with all documents necessary for preparing monthly reports
- Prepares weekly/monthly statement billings for appropriate customers
- Assist in writing or editing of ISO and training documents.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Client Services Manager
Fifth Third Bank
Toledo, OH
05.2012 - 12.2014
- Oversee and own day-to-day client service Charitable Management Services, Escrows and/or other Global
- Security Services clients
- Administering Defined Benefit and Defined Contribution Plans along with
- Escrows, Foundations, Endowments and Custody
- Client interaction via, phone email and in person
- Account openings, conversions and administration
- Accounts Payable - GEAC
- Administrative Reviews
- Cash disbursements to participants via wire implementation or transfers
- Attain and maintain up to date documentation
- Maintain certification in compliance and training
- Scheduled and attended meetings with clients and prospective clients as requested.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
Education
Business Administration & Management
Aquinas College
Grand Rapids, MI2004
Skills
- Travel Arrangement Coordination
- Calendar and Scheduling Software
- Visitor Greeting
- Invoice Preparation
- Video Conferencing Software
- Meeting Agenda Preparation
- Executive Schedule Management
- Office Supplies and Inventory
- Meeting Agendas and Minutes
- Goal Minded
- Reservation Coordination
- Confidentiality and Discretion
Certification
- Ohio Licensed Life Insurance Agent - March 2022
- Michigan Licensed Life Insurance Agent - April 2022
- Wisconsin Licensed Life Insurance Agent - April 2022
- Florida Licensed Life Insurance Agent - April 2022
Timeline
Executive Assistant & Board Liaison
Toledo Alliance for the Performing Arts
05.2021 - Current
Accounts Payable/Accounts Receivable Specialist
Ransom & Randolph
01.2021 - 04.2021
Invoicing Specialist
Schindler Elevator Corporation
05.2019 - 10.2020
Claims Specialist
Union Home Mortgage
08.2017 - 04.2019
Customer Service Representative
Jones-Hamilton Co
02.2015 - 10.2016
Client Services Manager
Fifth Third Bank
05.2012 - 12.2014
Business Administration & Management
Aquinas College
Similar Profiles
Kalindi BellachKalindi Bellach
Box Office Manager at Toledo Alliance for the Performing ArtsBox Office Manager at Toledo Alliance for the Performing Arts
TINA SALASTINA SALAS
Educator at Performing Arts, Julia Lee Performing Arts AcademyEducator at Performing Arts, Julia Lee Performing Arts Academy
Olivia ShworlesOlivia Shworles
Volunteer at Las Vegas Academy of the Arts Performing Arts CenterVolunteer at Las Vegas Academy of the Arts Performing Arts Center