Emily Dale
Harker Heights,TX
Summary
Outgoing Sleep Medicine Coordinator with experience overseeing multiple tasks and managing patient care successfully. I am a hardworking professional committed to providing outstanding patient care and assistance to the physicians I work under.
Overview
11
11
years of professional experience
Work History
Sleep Coordinator
Austin Sleep Solutions
02.2022 - Current
- Enhanced patient satisfaction by streamlining appointment scheduling and managing office communications.
- Improved patient care by effectively setting up and calibrating home sleep monitoring equipment.
- Educated patients on various treatment options, providing them with the necessary information to make informed decisions about their care.
- Optimized study results by troubleshooting technical issues with home polysomnography equipment as needed.
- Provided exceptional patient care throughout all stages of the diagnostic process, ensuring a positive experience for each individual.
- Delivered timely and accurate documentation of study findings, facilitating seamless communication among healthcare providers involved in patient care.
- Developed strong rapport with referring physicians, fostering collaborative relationships that ultimately benefited patient care outcomes.
- Maintained accurate patient charts and medical records.
- Utilized medical software to document and track patient progress.
- Assisted physicians in diagnosis and treatment of patients.
- Enhanced patient satisfaction by effectively coordinating sleep clinic appointments and follow-up visits.
- Increased clinic capacity by optimizing appointment scheduling and maximizing use of available resources.
- Facilitated effective communication between patients, medical staff, insurance providers, and other stakeholders.
Paralegal
Daniel Stark Law, P.C.
08.2021 - 02.2022
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted attorneys with trial preparation through thorough research and analysis of relevant laws and regulations.
- Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
- Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Mobile Expert
T-Mobile
11.2019 - 12.2021
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
Resident Care Aide/ Med Tech
The Manor House
04.2020 - 02.2021
- Enhanced resident well-being by providing compassionate care and support in daily activities.
- Improved residents'' quality of life through consistent monitoring, documentation, and communication with healthcare providers.
- Promoted a safe living environment for residents by performing regular safety checks and maintaining cleanliness.
- Streamlined medication administration by accurately following physician orders and documenting any changes.
- Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
Juvenile Detention Officer (State Title YDA 2)
Industry Residential Center
11.2012 - 10.2019
- Improved facility safety by conducting thorough and consistent security checks on all living quarters and common areas.
- Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
- Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
- Reduced repeat offenses through active involvement in rehabilitation efforts such as counseling sessions, educational programs, and vocational training.
- Maintained a secure environment by utilizing de-escalation techniques during conflicts or confrontations between detainees.
- Facilitated group therapy sessions focused on anger management, conflict resolution, decision-making skills, and other essential life skills.
- Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
Education
No Degree - Liberal Arts And General Studies
Monroe Community College
Rochester, NYCertified EKG Technician - Electrocardiography And Phlebotomy
Lillies School of Phlebotomy And EKG
Killeen, TX06.2021
High School Diploma -
Penn Foster High School
Scranton, PA07.2009
Skills
- Document Management
- Medication Administration
- Care Plan Implementation
- Patient Management
- HIPAA Compliance
- Medical Transcription
- Appointment Setting
- Problem Solving
- Administrative Support
- Electronic Health Records
- Arousal index calculation
- Home sleep testing
- Sleep study documentation
- Patient education
Timeline
Sleep Coordinator
Austin Sleep Solutions
02.2022 - Current
Paralegal
Daniel Stark Law, P.C.
08.2021 - 02.2022
Resident Care Aide/ Med Tech
The Manor House
04.2020 - 02.2021
Mobile Expert
T-Mobile
11.2019 - 12.2021
Juvenile Detention Officer (State Title YDA 2)
Industry Residential Center
11.2012 - 10.2019
No Degree - Liberal Arts And General Studies
Monroe Community College
Certified EKG Technician - Electrocardiography And Phlebotomy
Lillies School of Phlebotomy And EKG
High School Diploma -
Penn Foster High School