Taylor Moala
Denton,Texas
Summary
Certified Medical Assistant with expertise in supporting healthcare teams and delivering high-quality patient care. Proficient in clinical procedures and medical administration, leading to enhanced patient outcomes. Strong skills in patient communication and efficient medical record management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Orthopedic Surgery Specialists
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
To-Go Server
Cartwrights Ranch House
08.2021 - 01.2023
- Maintained timely communication with kitchen staff and customers, managing expectations during delays.
- Demonstrated effective communication skills with customers in-person and over the phone, generating repeat business.
- Provided detailed menu knowledge to customers, aiding informed meal choices.
- Managed multiple orders simultaneously, ensuring accurate packaging and presentation of each item.
- Optimized loading order for to-go containers, enhancing food stability during transport.
- Expedited food preparation for prompt pick-up, improving overall service quality.
- Reviewed orders for accurate delivery inclusions like utensils and promotional items.
- Streamlined order assembly by organizing dishes and coordinating with kitchen staff during peak hours.
Education
High School Diploma -
Guyer High School
Denton, TX05-2023
Skills
- HIPAA compliance
- Medical terminology
- Patient scheduling and care
- Sterilization techniques
- Problem-solving skills
- Time management
- Multitasking and organization
- Basic life support
- Patient education and assessments
- Clinical documentation
- Team collaboration
- Patient care
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Certified Medical Assistant
Orthopedic Surgery Specialists
06.2023 - Current
To-Go Server
Cartwrights Ranch House
08.2021 - 01.2023
High School Diploma -
Guyer High School
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