Taylor Moala
Denton,Texas
Summary
Certified Medical Assistant with expertise in supporting healthcare teams and delivering high-quality patient care. Proficient in clinical procedures and medical administration, leading to enhanced patient outcomes. Strong skills in patient communication and efficient medical record management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Orthopedic Surgery Specialists
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Followed appropriate procedures to minimize patient's exposure to radiation.
To-Go Server
Cartwrights Ranch House
08.2021 - 01.2023
- Maintained timely communication with kitchen staff and customers, managing expectations during delays.
- Demonstrated effective communication skills with customers in-person and over the phone, generating repeat business.
- Provided detailed menu knowledge to customers, aiding informed meal choices.
- Managed multiple orders simultaneously, ensuring accurate packaging and presentation of each item.
- Optimized loading order for to-go containers, enhancing food stability during transport.
- Expedited food preparation for prompt pick-up, improving overall service quality.
- Reviewed orders for accurate delivery inclusions like utensils and promotional items.
- Streamlined order assembly by organizing dishes and coordinating with kitchen staff during peak hours.
Education
High School Diploma -
Guyer High School
Denton, TX05-2023
Skills
- HIPAA compliance
- Medical terminology
- Patient scheduling and care
- Sterilization techniques
- Problem-solving skills
- Time management
- Multitasking and organization
- Basic life support
- Patient education and assessments
- Clinical documentation
- Team collaboration
- Patient care
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Certified Medical Assistant
Orthopedic Surgery Specialists
06.2023 - Current
To-Go Server
Cartwrights Ranch House
08.2021 - 01.2023
High School Diploma -
Guyer High School
Similar Profiles
Shannon KnightonShannon Knighton
Clinic Front Desk at Orthopedic Specialists and Sports MedicineClinic Front Desk at Orthopedic Specialists and Sports Medicine
Courtney DohertyCourtney Doherty
Clinic Liaison at Spine and Orthopedic SpecialistsClinic Liaison at Spine and Orthopedic Specialists
Amber HolyfieldAmber Holyfield
Front Office Receptionist at Southeast Orthopedic SpecialistsFront Office Receptionist at Southeast Orthopedic Specialists
Kevin SegundoKevin Segundo
Shipping Material Handler at MI Windows and DoorsShipping Material Handler at MI Windows and Doors
CHETANA RAMYA MALAMPATICHETANA RAMYA MALAMPATI
Data Analyst at Mu SigmaData Analyst at Mu Sigma