Paige Laurent
San Jose,California
Summary
A hardworking and responsible individual who strives to achieve their goals, skilled in office administration and customer service. Proficiency in filing paperwork, completing office orders, and managing the building and all it's relations while maintaining a positive attitude. Builds relationships with customers while creating handcrafted beverages in an efficient manner.
Overview
3
3
years of professional experience
Work History
Office Administrator
Component West, Inc.
San Jose, CA
04.2023 - Current
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Coordinated and managed daily administrative operations of the office.
- Maintained accurate records of supply orders and verified receipt of deliveries.
- Managed travel arrangements for employees including flight bookings, hotel reservations and car rental services
- Profound knowledge using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Performed photocopying, faxing and scanning documents with efficiency.
- Composed correspondence such as letters, emails, memos, reports and other documents.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Processed financial documents, contracts, expense reports and invoices.
Barista
Starbucks
Morgan Hill, CA
07.2021 - 12.2022
- Performed proper communication with coworkers, team-members, and customers.
- Created hand-crafted drinks in a timely manner.
- Opened and closed the store efficiently, ensuring proper cleanliness and safety of customers.
- Always completed daily tasks and always lended a helping hand.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed standard routines and always followed Starbucks values, goals and missions.
- Kept floor stocked, cleaned, and prepped for staff use.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Education
High School Diploma -
Live Oak High School
Morgan Hill, CA06-2022
Skills
- Administrative Support
- Operations Management
- Project Management
- Payroll Administration
- Customer Engagement
- Word Processing
- Database entry
- Telephone reception
- Mail handling
- Expense Reporting
- Office Supply Management
- Expert in Excel, Powerpoint, BlueBeam
- Office Management
- Office Administration
- Ordering Procedures
- Opening and closing duties
- Beverage Preparation
- Food Preparation
- Coffee expertise
- Espresso machine operation
- New Hire Training
- Team Player
- Positive and professional
- Speedy and efficient
- Exceptional customer service
- Active listener
- Excellent math skills
- Safe Food Handling
- Friendly and outgoing
- Espresso machine operations
- Cleanliness
Timeline
Office Administrator
Component West, Inc.
04.2023 - Current
Barista
Starbucks
07.2021 - 12.2022
High School Diploma -
Live Oak High School
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