CRYSTAL THOMPSON
Bronx
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Social Worker
Samaritan Daytop Village
10.2023 - Current
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
Substitute Teacher
NYC Department Of Education
01.2022 - 10.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Social Worker
VOLUNTEERS OF AMERICA GREATER
07.2018 - 09.2021
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Paraprofessional
NYC Board Of Education
10.2014 - 07.2018
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Education
Master of Science - Social Work
Yeshiva University
New York, NY08.2020
Bachelor of Science - Social Work: Child Welfare
Medgar Evers College of The City University of New York
Brooklyn, NY05.2018
Skills
Strengths-Based Solution-Focused Therapy
Behavior Modification
Positive Reinforcement Strategies
Youth Development
Instructional Techniques
Individual and Group Counseling
- Client needs assessment
- Referrals and networking
Therapy and Counseling
Social and Emotional Health
Student Records Maintenance
Crisis Intervention
Certification
NYS School Social Worker Certification
Mandated Reporter Training
Education
Brooklyn, NY,New York, NY
Contact
Brooklyn, NY 11207
Timeline
Social Worker
Samaritan Daytop Village
10.2023 - Current
Substitute Teacher
NYC Department Of Education
01.2022 - 10.2023
Social Worker
VOLUNTEERS OF AMERICA GREATER
07.2018 - 09.2021
Paraprofessional
NYC Board Of Education
10.2014 - 07.2018
Master of Science - Social Work
Yeshiva University
Bachelor of Science - Social Work: Child Welfare
Medgar Evers College of The City University of New York
NYS School Social Worker Certification
Mandated Reporter Training
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